Senior Software Engineer - Franklin & Marshall College

The Senior Software Engineer has primary responsibility for the development, support, and issue resolution of enterprise technology solutions deployed on campus in support of the office functions. This includes the Ellucian suite of solutions Banner, Degreeworks, campus workflow systems, payment gateway, billing and online marketplace, and solutions deployed to consolidate and automate the import and export of various incoming and outgoing campus data feeds. This position will routinely act as point of contact with vendor support to facilitate issue resolution., * Analyze complex processes, problems, and data structures, recommending and producing quality software solutions.

• Install, upgrade, develop, configure, administer, support, and resolve issues for enterprise technology solutions deployed on campus.
• At the direction of the Director of Enterprise Systems, lead and participate in key projects and strategic initiatives.
• Provide service to functional area clients, determining their needs and supporting their production incidents.
• Assure, either directly or indirectly, the secure configuration and maintenance of systems. Adhere to college privacy expectations and assure proper stewardship of sensitive and confidential data.
• Support the production, test and development instances of supported systems in collaboration with the Technology Infrastructure team.
• Keep abreast of changing technology generally and its application in the higher education environment specifically. Also, maintain a deep knowledge of current and emerging trends, issues, and best practices in application administration and development. Use this knowledge and experience to actively identify relevant initiatives for local exploration and possible implementation.
• All other duties as assigned.

• Bachelor’s Degree or equivalent combination of experience and training.
• 5 or more years of professional experience in application development, system administration, and enterprise software support.
• Excellent oral, written, interpersonal communication skills.
• Proficiency in Google Suite Products (Docs, Gmail, Sheets, Slides, Drive).
• Evidence of a commitment to community and belonging.
• Successful interview.
• Successful completion of background checks., * 7 or more years of professional experience in application development, system administration, and enterprise software support.
• Experience in a higher education setting.
• Prior experience working with Banner or Ellucian products. (Preferrably Banner Student and/or Banner Financial Aid)

Additional Information:

Offers of employment are contingent upon the successful completion of reference checks, a criminal background verification, and verification of credentials. The College will coordinate these verifications.

Full-time members of the Franklin & Marshall College professional staff receive competitive starting pay and a comprehensive benefits package that includes health coverage, dental, vision, generous retirement savings plan contributions, education benefits for employees, spouses and dependent children, and enjoy access to all College facilities including dining venues to suit all tastes, recreation and fitness facilities, and libraries, plus access to College performances, lectures, and events. To learn more about our Benefits, please visit our Benefits Page.