Sage Intacct Consultant
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Role details
Tech stack
Job description
- Lead new Sage Intacct implementations and add-on module engagements, working closely with clients and Project Managers to keep projects in scope and on budget.
- Provide timely client support - resolving cases or transitioning to publisher support within 24 hours, with at least weekly client updates throughout.
- Escalate publisher cases proactively when meaningful updates aren’t received, and maintain high CSAT across your portfolio.
- Manage multiple projects simultaneously without micromanagement - hitting milestones consistently and flagging risks early.
- Identify out-of-scope items, discuss with Project Managers, and assist with change orders in a timely manner.
- Keep project plans accurate and up to date, reflecting true effort and major tasks required to complete engagements.
- Mentor junior consultants - participating in leveling chats, group meetings, and contributing to best practices and process improvements.
- Stay ahead of Sage Intacct product releases and understand how new functionality will impact your clients now and in the future.
- Work toward advanced module certifications, including CRE, Dynamic Allocations, and Global Consolidations., Analyze malware, binary files, customer detection tickets, and machine learning detections to improve detection efficacy and reduce false positives. Review product detections, assess binary legitimacy, address internal detection questions, and provide insights to data science teams. The role collaborates with technical account managers, incident response teams, data scientists, and malware researchers. Required capabilities include malware analysis, reverse engineering, Python scripting, binary fundamentals, threat assessment, research methods, operating systems, and AI-assisted workflow improvement.
Requirements
- Proven experience implementing and supporting Sage Intacct in a consulting environment.
- Ability to work independently across multiple client engagements without close oversight.
- Strong project management instincts - milestone tracking, budget awareness, and change order management.
- Client-facing communication skills, with the ability to set expectations, deliver updates, and navigate difficult conversations professionally.
- Experience mentoring or providing guidance to less experienced consultants.
- Passion for making clients’ lives better through technology - a genuine can-do attitude.
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Honest, direct, and results-oriented - acts with urgency and does what’s right, not just what’s easy. Nice to Have
- Advanced Sage Intacct certifications, particularly in CRE, Dynamic Allocations, or Global Consolidations.
- Experience working within a structured project methodology alongside dedicated Project Managers.
- Familiarity with Sage Intacct publisher escalation processes.
Benefits & conditions
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About the company
One of Pine’s portfolio companies is a growing Sage Intacct practice helping mid-market businesses transform their finance and operations. They’re looking for a Senior Sage Intacct Consultant to lead client implementations, support add-on modules, and serve as a trusted advisor to clients well beyond go-live.
This is a senior role with real ownership - you’ll manage projects, mentor junior consultants, and build lasting client relationships. The right person is self-directed, client-obsessed, and energized by the challenge of making complex technology work simply for the people using it.
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