SC Cleared ServiceNow Developer HRSD & CSM Public Sector
Opus Recruitment Solutions
Perivale, UK
26 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
Tech stack
JavaScript (Programming Language)
Application Programming Interfaces (APIs)
Systems Integration
Scripting
Facebook Flow
SC Clearance
ServiceNow Customer Service Management
Servicenow
Job description
We are seeking an experienced SC Cleared ServiceNow Developer with strong HRSD and CSM experience to support the delivery and enhancement of ServiceNow solutions within a secure public sector environment.
You’ll work closely with technical stakeholders, platform teams and wider delivery specialists, providing hands-on ServiceNow development expertise across HRSD, CSM, case management, workflows and integrations.
Responsibilities
- Configure, develop and enhance ServiceNow solutions across HRSD and CSM.
- Build and maintain case workflows, forms, record producers, catalog items and notifications.
- Develop and enhance employee and customer service experiences within ServiceNow.
- Develop workflows and automation using JavaScript, scripting, Business Rules and Flow Designer.
- Develop and support integrations between ServiceNow and wider enterprise systems using APIs.
- Troubleshoot and resolve complex ServiceNow development and platform issues.
- Work closely with technical stakeholders and wider delivery teams to ensure solutions are scalable and aligned with requirements.
Requirements
- SC Clearance is mandatory.
- Hands-on ServiceNow development experience.
- ServiceNow HRSD development and configuration experience.
- Hands-on ServiceNow CSM development and configuration experience.
- Experience developing case workflows, service catalogues and portal or workspace experiences.
- ServiceNow development skills including JavaScript, scripting, Business Rules and Flow Designer.
- Experience developing ServiceNow integrations using APIs and IntegrationHub.
- Experience delivering ServiceNow solutions within complex enterprise environments.
Key Skills ServiceNow HRSD CSM ServiceNow Development Case Management JavaScript Flow Designer Business Rules IntegrationHub APIs ServiceNow Integrations SC Clearance
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