Database & Distribution Manager

The Database & Distribution Manager is responsible for the management, maintenance, and optimisation of hotel system databases, rate loading, inventory distribution, and channel connectivity across all booking platforms. The role ensures accurate hotel content, pricing, availability, and restrictions are distributed through the PMS, CRS, Channel Manager, OTA, GDS, and brand systems to maximise revenue opportunities and minimise distribution errors.

Database Management:

Database Management: · Maintain hotel databases including room types, rate plans, market segments, source codes, packages, and promotional codes. · Ensure data accuracy and consistency across all commercial systems. · Conduct regular audits of rates, inventory, and hotel content. · Update hotel information, descriptions, images, facilities, and policies across distribution platforms. · Maintain system documentation and standard operating procedures. · Support upgrades, migrations, system integrations, and onboarding of new hotels. · Liaise with system providers and third-party vendors. · Test new functionality and ensure successful implementation.

Distribution Management: · Manage the hotel’s distribution systems, ensuring accurate rates, inventory, restrictions, and availability across all channels. · Maintain connectivity between PMS, CRS, Channel Manager, OTA, GDS, and direct booking platforms. · Monitor channel performance and identify opportunities to increase online visibility and revenue. · Ensure rate parity across all distribution channels. · Manage new channel implementations and connectivity testing. · Troubleshoot and resolve distribution errors, inventory discrepancies, and rate loading issues.

Reporting & Support: · Support revenue strategies through accurate rate and inventory setup. · Implement promotions, dynamic pricing strategies, and special offers. · Assist with demand forecasting by ensuring system data integrity. · Generate and analyse daily, weekly, and monthly reports related to bookings, rate performance, and channel production. · Work closely with Revenue, Sales, and Marketing, teams to support commercial objectives.

· Experience with hotel PMS, CRS, RMS, and Channel Management systems.

· Strong understanding of OTA, GDS, and direct distribution channels.

· Experience in rate and inventory management.

· Multi-property experience preferred.

Also desirable

• 1-2 years in hospitality distribution or related field. Bachelor’s degree preferred but not essential.

• Minimum 2-3 years’ experience in Hotel Distribution, Revenue Management, Reservations, or Commercial Systems.

Personal skills

• Excellent data entry and management skills with attention to detail.

• Proficient in Excel, database software, and reporting tools.

• Strong analytical and problem-solving skills.

• Ability to work independently and collaboratively in a fast-paced environment.

• Effective communication and organisational skills.