Release Train Engineer / Senior SAFe Scrum Master

We are seeking a Release Train Engineer / Senior SAFe Scrum Master to join our dynamic team. The ideal candidate will have strong experience in leading Agile Release Trains, facilitating PI Planning, and driving delivery governance and a proven ability to align cross-functional teams, resolve impediments, and improve flow for complex, multi-team programs., * Serve as servant leader and chief coordinator for the Agile Release Train, partnering with Product Management, Product Owners, Scrum Masters, Delivery Leads, Engineering, and business stakeholders.

• Plan and facilitate Program Increment (PI) Planning and ART ceremonies, manage cross-team dependencies, and drive continuous improvement.
• Develop and maintain understanding of application functionality, architecture, and integrations to communicate platform capabilities to business and technology partners.
• Act as primary liaison across Lines of Business, Global Technology engineering, and enterprise partners to align delivery, risk, and control requirements.
• Elicit, analyze, and document business, regulatory, and technology requirements per Bank of America standards, translating them into user stories, functional specifications, and acceptance criteria.
• Lead end-to-end delivery across the SDLC, including planning, dependency management, milestone tracking, and issue resolution.
• Ensure compliance with change management, risk, and governance frameworks, including MRA and enterprise technology controls, and execute program governance such as PPRT and required forums.
• Serve as Scrum Master for delivery teams on the Mercury platform, facilitating ceremonies and ensuring adherence to Global Technology agile practices.
• Manage work intake, prioritization, and execution using bank-standard JIRA workflows and tooling.
• Track, analyze, and report delivery health, agile metrics, risks, and dependencies to provide transparency to senior stakeholders.
• Partner with GIS, Risk, and enterprise control teams to manage, track, and remediate findings aligned to assigned AITs, ensuring mandatory deliverables are audit-ready.
• Own platform documentation, including process flows, control documentation, training materials, and user-facing artifacts.

• Strong experience as a Release Train Engineer, Senior Scrum Master, Agile Program Manager, or Delivery Lead in large-scale Agile environments.
• Deep understanding of Agile, Scrum, Kanban, Lean, and SAFe methodologies with hands-on PI Planning facilitation.
• Proven ability to manage cross-functional dependencies and resolve program-level risks and impediments.
• Strong stakeholder management and executive communication skills with data-driven continuous improvement experience.
• Facilitation, conflict resolution, and problem-solving capabilities with experience leading Agile transformation initiatives.
• Knowledge of project governance, risk management, and regulatory delivery environments.
• Proficiency with Agile tools such as Jira, Azure DevOps, or Rally.

Preferred Skills:

• Certifications: SAFe RTE, SAFe SPC, CSM, CSP, or related Agile credentials.
• Experience in financial services, banking, or regulated environments with familiarity in risk, compliance, audit, and regulatory delivery.
• Understanding of software engineering practices, technology development lifecycle, DevOps principles, and Lean Portfolio Management.
• Experience supporting multiple Agile Release Trains or large-scale portfolios, with executive reporting and dashboarding.
• Background in change management and organizational transformation with coaching experience for Scrum Masters, Product Owners, and teams.

• Expectation for Start: 2-4 weeks after offer. Candidates must be able to meet the outlined start date without visa delays.
• Hours per Day: 8. Labor Type: Technical.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting-edge technologies and projects.

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.