IT Project and Change Manager (Maternity Cover)

This is a temporary measure while we work through issues with our current system and prepare to introduce a new applicant tracking system., * Support the ambitious growth agenda for MSF UK and Ireland, which will be underpinned by the implementation of new technology.

• Work closely with stakeholders across the organisation to ensure we delivery value from our investment in technology.
• Work closely with the newly formed change team to ensure that silos are broken down, and new processes developed to support technology implementation.
• be confident in enabling change using technology. You will need considerable experience in using both agile and waterfall methodologies to implement projects.
• Engage with stakeholders at all levels and support project boards and sponsors to navigate through issues.
• Work in a dynamic and agile IT team that will support you to be successful., To lead the delivery of IT projects coupled with managing the impact of the changes.

Provide business analysis expertise to identify and implement solutions, and act as a trusted business partner to ensure IT systems meet the needs of stakeholders.

This role combines project management, change management, business analysis, and strategic collaboration to deliver impactful results.

• Proven change management skills that evidence a deep understanding of what is required to enable effective adoption of IT systems and tools.
• Demonstrable skills in working with other change teams to deliver project outcomes in complex stakeholder environments.
• Extensive experience in business partnering, with the ability to build relationships and influence stakeholders.
• Proven experience in IT systems project management, including planning, risk management, execution, and delivery.
• Strong business analysis skills, including requirements gathering, process mapping, and gap analysis.
• Broad experience of undertaking IT systems procurement that has delivered value for money and positive supplier relationships.
• Knowledge of project management methodologies (e.g., Agile, Waterfall).
• Proficiency in tools such as MS Project, Jira, Visio, and Excel.
• Understanding of IT systems, software development lifecycle (SDLC), and enterprise solutions.
• Professional certifications such as PMP, PRINCE2, CBAP, or ITIL.
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.

Desirable:

• Experience with enterprise systems such as ERP, CRM, or data analytics platforms.
• Familiarity with data governance and compliance standards.
• Experience of working in a large complex global organisation, either not-for-profit or commercial.

Médecins Sans Frontières/Doctors Without Borders (MSF) provides life-saving emergency relief and longer-term medical care to some of the most vulnerable and excluded communities around the world. As an independent medical humanitarian organisation, we deliver care based only on need, regardless of ethnic origin, gender, religion or political affiliation.MSF relies on donations from private individuals and organisations for the majority of its income. This private funding gives MSF the freedom to respond where needs are greatest and to speak out publicly, free from any political interference.

MSF has around 67,000 local and international staff working in over 70 countries, in some of the most challenging places in the world. Our medical humanitarian projects are supported by offices in 44 countries, including the UK and Ireland. These teams recruit staff, organise fundraising, and raise awareness on the humanitarian crises our colleagues are witnessing, as well as running different and diverse support activities. MSF offices are spread across Europe, North and South America, Asia, Africa and Australasia.

At MSF UK/IE, we support MSF’s operations by building relationships with our supporters, increasing awareness of our work, raising funds, providing specialist medical expertise, ensuring MSF staff have access to relevant higher education programmes, catalysing change on medical humanitarian issues, and recruiting field staff.

MSF UK/IE personnel are dynamic, hard-working, enthusiastic and committed to MSF’s values and aims. In addition MSF continues to build upon its presence in Ireland to become a widely recognised, accepted and respected humanitarian organisation among Irish audiences, and within the Irish humanitarian and political sector.