Head of Digital Growth

Reporting directly to the Founder, you will be responsible for developing and executing an ambitious digital growth strategy, taking the online and subscription business to the next level. The business has successfully established itself through brand reputation, organic social content and strong commercial relationships. The next phase requires a more sophisticated, data-driven and aggressive approach to digital customer acquisition and revenue generation. You will be expected to bring pace, creativity, commercial accountability and a relentless focus on results, building a clear strategy that delivers measurable growth. This is a hands on leadership role requiring someone who can think strategically but is equally comfortable rolling up their sleeves and making things happen., * Take full ownership of online revenue, profitability and subscription growth, developing and executing an ambitious digital strategy to deliver significant year-on-year growth and achieve commercial targets.

• Drive new customer acquisition through paid social, Google Ads, SEO, partnerships and innovative digital campaigns, optimising acquisition costs, marketing ROI and overall profitability.
• Own the entire online customer journey, improving website performance, conversion rates, user experience and checkout processes to maximise sales and customer engagement.
• Build and scale a profitable subscription business, increasing recurring revenue, customer lifetime value and retention through targeted CRM, loyalty programmes and personalised customer journeys
• Develop creative, commercially focused digital campaigns that strengthen the premium brand positioning, maximise social engagement and identify new opportunities for growth, partnerships and customer acquisition
• Lead digital growth initiatives with pace, energy and accountability, using data driven insights to measure performance, optimise investment and work closely with the Founder and leadership team to deliver ambitious business objectives

• Significant experience in a senior digital growth, e-commerce, performance marketing or commercially focused marketing leadership role
• A demonstrable track record of delivering substantial online revenue growth
• Experience building or scaling subscription, DTC or recurring revenue businesses
• Strong expertise in customer acquisition, conversion optimisation, CRM and retention
• An excellent understanding of digital commercial metrics, including CAC, LTV, ROAS, conversion rates and churn
• Experience developing and executing growth strategies with clear commercial accountability
• A strong appreciation for premium consumer brands, ideally within FMCG, food and beverage, lifestyle or hospitality
• The ability to combine creative thinking with analytical and financial discipline
• Experience achieving impressive results with relatively modest marketing budgets
• Excellent leadership, communication and influencing skills
• The confidence to work directly with a Founder and senior stakeholders, challenging ideas and driving decisions