Infrastructure, Senior Engineer

This position will work closely with the entire Technology team and serve as the lead for the infrastructure group on Technology and company technology projects Working in a team, you will work to ensure our business operations continue to run by working to ensure system uptime is maintained and new projects are implemented., * Lead infrastructure initiatives including new installations, upgrades, and ongoing support for servers, storage, firewalls, email systems, telecommunications, backup solutions, data centers, mobile devices, and business continuity/disaster recovery programs.

• Evaluate, implement, and support new and emerging technologies while maintaining and optimizing existing infrastructure to ensure reliable service delivery across all enterprise platforms.
• Architect, administer, document, and maintain on-premises, hosted, and cloud-based infrastructure environments in alignment with established technology standards.
• Collaborate with IT support teams and leadership to resolve operational issues, fulfill service requests, and support incident resolution activities.
• Design, implement, and maintain monitoring and reporting solutions to ensure visibility into infrastructure performance, capacity, availability, and network utilization.
• Conduct system testing, validate infrastructure changes, and provide quality assurance for newly deployed and existing technology solutions.
• Develop and maintain processes, procedures, and documentation related to backups, patch management, security updates, mobile device management, data retention, and data center operations.
• Establish and maintain infrastructure standards, policies, governance processes, performance metrics, and security practices to ensure operational excellence and compliance.
• Provide technical leadership, create and maintain system documentation, support special projects, and drive continuous improvement initiatives.

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent combination of education and experience.
• Experience designing, implementing, and supporting enterprise technologies including Fortinet, VMware, Barracuda, Microsoft 365, Active Directory, Cisco networking, VoIP systems, Veeam, Windows Server, Linux, data centers, and infrastructure monitoring solutions.
• Strong systems administration, infrastructure engineering, troubleshooting, and technical documentation skills; industry certifications are a plus.
• Demonstrated ability to learn, implement, and support new technologies while maintaining existing enterprise applications and infrastructure.
• Excellent analytical, problem-solving, and organizational skills with strong attention to detail and a sense of urgency.
• Effective verbal and written communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders.
• Proven ability to work collaboratively in a team environment, contribute to cross-functional initiatives, and support continuous learning and professional development.