Recruitment Operations and Technical Strategist (Workday HCM) - Remote

Changing Technologies, Inc. (CTI) is hiring a Recruitment Operational and Technical Strategist for the NC Department of Health and Human Services (NCDHHS). You will provide technical and operational support across key Human Resources functions: Talent Acquisition, Workday compliance, recruitment process improvement, reporting, and HR systems management. You will help strengthen communication between senior leadership and HR teams, support the Division of State Operated Healthcare Facilities (DSOHF) centralization initiatives, and act as a subject matter expert and operational partner for SOPs, recruitment workflows, system cleanup, and reporting.

What You Will Do

• Develop, update, and manage HR Standard Operating Procedures (SOPs) across Talent Acquisition, Classification and Compensation, Salary Administration, and related HR functions
• Manage Workday HCM processes, including requisition management, I-9 compliance, reporting, and system cleanup
• Support Talent Acquisition teams with workload management, recruitment activities, team alignment, and SLA tracking
• Act as a point of contact with state HR systems and regulatory entities to ensure accuracy and compliance
• Build and improve reports across Workday, Smartsheet, and integrated HR/payroll systems, and advise leaders on how to use the data
• Design or redesign HR internal communication systems, including SharePoint sites and process documentation for a centralized HR model
• Use Smartsheet (intake forms, workspaces), SharePoint, and Microsoft Teams to keep HR processes accurate and compliant
• Lead project work: milestone planning, stakeholder alignment, executive engagement, and RAID tracking, * Must be authorized to work in the United States for the duration of the assignment
• CTI participates in E-Verify; employment eligibility for all hires is verified in compliance with applicable state and federal requirements
• This is a W2 engagement only. We do not work with 1099 or Corp-to-Corp (C2C) arrangements, and third-party or agency submissions will not be considered

Why This Role

• Senior, high-visibility role working directly with HR leadership at a major state agency
• Shape how a large state HR organization hires, with the SOPs, systems, and reports you build
• Fully remote

• 10+ years of progressive experience in HR processes and procedures, especially Talent Acquisition
• 5+ years of hands-on Workday Human Capital Management (HCM) experience
• 5+ years of strong knowledge of HR practices, compliance regulations, and industry best practices
• 5+ years working with cross-functional teams, including HR leaders, HR business owners, and Workday delivery teams
• 5+ years understanding state organization management and culture, including organizational roles versus user roles
• 6+ years of strong analytical skills to troubleshoot issues and find solutions
• Proficiency with Smartsheet and SharePoint
• Excellent communication skills with senior leadership, HR directors, and subject matter experts

Nice to Have

• 5+ years of public sector experience (highly desired)
• Project management experience, including RAID tracking and milestone planning, * Talent Acquisition / HR operations: 10 years (Required)
• Workday HCM: 5 years (Required)
• public sector HR: 5 years (Preferred)