IT Systems Analyst

We are seeking an enthusiastic and adaptable Entry-Level IT Support Technician to join our dynamic healthcare IT team. In this role, you will be responsible for the installation, maintenance, servicing, and troubleshooting of various healthcare technologies, including nurse call systems, voice and messaging mobility solutions, RTLS (Real-Time Location Systems), EHR/HL7 interfaces, and data solutions. You will work closely with clinical and technical staff to ensure systems are operational and secure, contributing to improved patient care and streamlined workflows., * Install, configure, and maintain nurse call systems and integrations.

• Support voice and messaging mobility systems for healthcare staff.
• Assist in the setup, maintenance, and support of RTLS hardware and software.
• Provide technical support for EHR/HL7 data interfaces and integrations.
• Troubleshoot and resolve hardware, software, and connectivity issues related to data solutions and healthcare-specific applications.
• Collaborate with internal teams and vendors to implement system updates and enhancements.
• Participate in system testing and validation to ensure reliable and secure operations.
• Document installation procedures, configurations, and technical issues.
• Provide end-user training and basic support for clinical staff.
• Maintain compliance with organizational security and privacy policies.

• General understanding of Windows Operating Systems (Windows 10/11, Server 2016/2019/2022).
• Familiarity with MSSQL databases and basic database management.
• Understanding of VoIP and SIP communication systems.
• Competence in supporting mobile devices (Android, iOS) and mobile applications.
• Awareness of scripting tools (PowerShell, batch files, etc.) to automate tasks.
• Exposure to Mobile Device Management (MDM) systems.
• Basic knowledge of network troubleshooting and analysis using Wireshark or similar tools.
• Willingness to learn and work with healthcare-specific applications and standards (e.g., HL7, EHRs).
• Strong problem-solving and critical thinking skills.
• Excellent communication skills to interact with clinical and technical staff., * Associate’s degree or equivalent in Information Technology, Computer Science, or related field.
• Previous experience or coursework in a healthcare IT environment.
• Certification in CompTIA A+, Network+, or similar., The physical demands described here represent those that an employee must meet to perform the essential function of this job successfully. While performing the duties of this position, the employee is regularly required to walk, stand, use hands and fingers, grip, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; and talk and hear. Ability to lift and carry 10 lbs. on a regular basis and 30-40 pounds on occasion is required., * Associate (Preferred)

Experience:

• IT: 2 years (Preferred)

• 100% paid Family Insurance Benefits
• Health, dental, and vision insurance
• Life Insurance
• 401(k) complete with company match up to 5%
• Disability coverage
• Learning opportunities that support career development, * 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Primary Systems Inc., established in 1976 and based in St. Louis, MO is a healthcare technology integrator that specializes in the process improvement of hospital and healthcare facilities through the utilization of technology systems. We pride ourselves in delivering excellent quality and customer service driven by our dynamic, enjoyable, and value-oriented culture.