IT Systems Manager

· Perform ongoing assessments of Coastline’s technology systems, including computers, printers, communications equipment, and software, identifying areas for improvement.

· Ensure the security and integrity of data across all applications; manage user access privileges for workstations, security systems, SharePoint, and other software.

· Serve as HIPAA Security Officer and support HIPAA compliance through annual assessments and ongoing staff training.

· Supervise the Systems Administrator, provide technical support and coverage, and oversee the troubleshooting and resolution of hardware and software issues.

· Ensure the timely deployment, monitoring, maintenance, and support of IT systems, equipment, software, and communication devices in collaboration with the Systems Administrator and third-party IT support vendor.

· Manage the relationship with the third-party IT support vendor to ensure effective service delivery and system functionality.

· Collaborate with the Data Quality Analyst to develop meaningful, decision-supporting reports for management.

· Develop, document, and maintain internal IT procedures and guidelines for the appropriate use of technology systems.

· May be required to perform other duties as assigned.

· Associates Degree in Information Technology, Computer Science, or relevant field with at least 4 years of experience preferred OR Bachelor’s Degree in Computer Science with at least 2 years of experience preferred.

· Experience administering Microsoft Office 365, SharePoint, Active Directory, Group Policy, and network security required.

· Training/experience with HIPAA compliance including SPAM and Phishing email deterrence required.

· Experience with Microsoft Co-Pilot, Task Automation, Flows preferred.

· Experience with Mobile Device Management tools preferred.

Pay: $41.21 - $52.48 per hour

Expected hours: 35.0 per week

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance