User Experience Architect (Hiring Event)

ADDITIONAL INFORMATION: Serves as a member of the Security and Installations (SI) team, delivering enterprise applications, workflow automation, and modern collaboration solutions that improve business operations and user experience for SI and NGA stakeholders. Focuses on organizing, modernizing, and sustaining business applications and content structures that improve access to information and reduce reliance on outdated legacy solutions.

Provides expertise in organizing and sustaining enterprise content, applications, and workflows within SharePoint Online and the broader Microsoft 365 environment. Supports assessment, documentation, and transition of legacy or semi-custom applications, workflows, and web capabilities, including solutions built with Nintex, Nitro Studio, and custom SharePoint tools. Assists with migration planning that accounts for business continuity, governance, user adoption, and long-term sustainment. May also use HTML, CSS, JavaScript, and Python to support transition activities, maintain existing capabilities, and extend functionality where needed.

Supports the use of Microsoft 365 Power Platform, including Power Apps and Power Automate, to develop scalable applications and automate workflows aligned to SI mission needs. Works closely with SI leadership, business owners, customers, and technical partners to identify modernization opportunities, define requirements, and deliver solutions that improve efficiency, standardization, and mission support., Trial Period during which we will evaluate your fitness and whether your continued employment advances the public interest. We may consider: performance conduct; needs and interests of the agency; and whether your continued employment would advance organizational goals of the agency or the Government and the efficiency of the Federal service

Applicant Evaluation Process

APPLICANT EVALUATION PROCESS:

1) All applicants will be evaluated using the Mandatory Qualification Criteria,

2) Qualified applicants will then be evaluated by an expert or panel of experts using a combination of qualification criteria to determine the best-qualified candidates,

3) Best-qualified applicants may then be further evaluated through an interview process.

Military retiree applicants, if selected, may be impacted by the 180-day appointment restrictions of DODI 1402.01. HD personnel will provide additional information if applicable.

Applicants are encouraged to carefully review the Assignment Description, Additional Information Provided By the Selecting Official, and the Qualification Requirements; and then construct their resumes to highlight their most relevant and significant experience and education for this job opportunity. This description should include examples that detail the level and complexity of the performed work. Applicants are encouraged to provide any education or degree information referenced in the announcement that is relevant. If education is listed as a mandatory requirement, only degrees obtained from an institution accredited by an accrediting organization recognized by the Secretary, US Department of Education will be accepted. You must use the NGA resume builder and limit your resume to 2 pages.

In accordance with section 9902(h) of title 5, United States Code, annuitants reemployed in the Department of Defense shall receive full annuity and salary upon appointment. They shall not be eligible for retirement contributions, participation in the Thrift Savings Plan, or a supplemental or re-determined annuity for the reemployment period. Discontinued service retirement annuitants (i.e., retired under section 8336(d)(1) or 8414(b)(1)(A) of title 5, United States Code) appointed to the Department of Defense may elect to be subject to retirement provisions of the new appointment as appropriate. (See DoD Instruction 1400.25, Volume 300). Reemployed annuitants must meet additional selection criteria as outlined in the DODI 1400.25, v300., Both applicants for employment and current employees of NGA are entitled to request religious accommodations from generally applicable employment-related rules and requirements, so long as the accommodation requested would not result in an undue hardship to the conduct of NGA’s business.

What To Expect Next

After visiting the NGA Careers Portal and applying via NGA’s online application process, applicants can follow their status via that same NGA online application functionality. Several other topics relating to what is involved in the hiring process and how long it takes can be found by visiting the NGA Hiring Process.

Special Requirements

You must be able to obtain and retain a Top Secret security clearance with access to SCI. In addition, you are subject to a Counterintelligence Polygraph examination in order to maintain access to Top Secret information. All employees are subject to a periodic examination on a random basis in order to determine continued eligibility. Refusal to take the examination may result in denial of access to Top Secret information, SAP, or unescorted access to SCIFs.

Employees with SCI access and who are under NGA cognizance are required to submit a Security Financial Disclosure Report, SF-714, on an annual basis in order to determine continued eligibility. Failure to comply may negatively impact continued access to Top Secret information, Information Systems, SAP, or unescorted access to SCIFs.

PROMOTION OPPORTUNITY: Promotion opportunities allow applicants at all band levels to be considered. Qualifications for NGA positions do not include specific time-in-band requirements. NGA will emphasize quality of experience, rather than duration, and assess how the quality of the experience demonstrates possession of the knowledge, skills, abilities, and competencies necessary for successful job performance in the NGA occupational structure., MANDATORY QUALIFICATION CRITERIA: For this particular job, applicants must meet all competencies reflected under the Mandatory Qualification Criteria to include education (if required). Online resumes must demonstrate qualification by providing specific examples and associated results, in response to the announcement’s mandatory criteria specified in this vacancy announcement:

Demonstrated experience designing, developing, and supporting business solutions using the Microsoft 365 Platform including SharePoint Online and Power Platform (Power Apps, Power Automate, and Power BI)

Extensive experience working with legacy SharePoint 2019 and SharePoint Subscription Edition (SPSE) with JSLink technology to be able to complete a migration on multiple fabrics.

Demonstrated ability to engage with customers, stakeholders, and leadership to identify needs, define requirements, and deliver user-focused solutions, and support the use of trusted data for decision-making

Strong experience organizing business content, workflows, forms, and collaboration spaces in a way that improves usability, maintainability, and long-term sustainment

Demonstrated experience with records management principles as an information officer to lead and consult other team members in office record plan and annual inventory.

EDUCATION REQUIREMENT: A. Education: Bachelor’s degree from an accredited college or university in Human-Computer Interaction, Information Science, User Experience Design, Interaction Design, Visual Communication Design, Computer Science, Statistics, Psychology, or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks. -OR- B. Combination of Education and Experience: A minimum of 24 semester (36 quarter) hours of coursework in any area listed in option A, plus experience working in interactive design, user testing, front-end development, or a related field that demonstrates the ability to successfully perform the duties associated with this work. As a rule, every 30 semester (45 quarter) hours of coursework is equivalent to one year of experience. Candidates should show that their combination of education and experience totals 4 years. -OR- C. Experience: A minimum of 4 years of experience in interactive design, user testing, front-end development, or a related field that demonstrates the ability to successfully perform the duties associated with this work. -AND- IT-related experience demonstrating each of the four competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving.

Qualifications Desirable

DESIRABLE QUALIFICATION CRITERIA: In addition to the mandatory qualifications, experience in the following is desired:

Working knowledge of legacy or complementary workflow and forms tools such as Nintex and Nitro Studio

Experience working in a dynamic, multi-tasking environment with the ability to adapt quickly to changing priorities, requirements, and deadlines

Demonstrated ability to modernize or transition legacy business applications, workflows, and reporting solutions to more sustainable enterprise platforms

Strong experience organizing business content, workflows, forms, and collaboration spaces in a way that improves usability, maintainability, and long-term sustainment

Special Info External

As a condition of employment at NGA, persons being considered for employment must meet NGA fitness for employment standards.

NGA provides reasonable accommodations to applicants with disabilities. Applications will only be accepted online. If you need a reasonable accommodation for any part of the application and hiring process, please notify us at recruitment@nga.mil. The decision on granting reasonable accommodation will be on a case-by-case basis.

DCIPS Statement

NGA utilizes all processes and procedures of the Defense Civilian Intelligence Personnel System (DCIPS). Non-executive NGA employees are assigned to five distinct pay bands based on the type and scope of work performed. The employee’s base salary is established within their assigned pay band based on their unique qualifications. A performance pay process is conducted each year to determine a potential base pay salary increase and/or bonus. An employee’s annual performance evaluation is a key factor in the performance pay process.

This position is a DCIPS position in the Excepted Service under 10 U.S.C. 1601. DoD Components with DCIPS positions apply Veterans’ Preference to preference eligible candidates as defined by Section 2108 of Title 5 USC, in accordance with the procedures provided in DoD Instruction 1400.25, Volume 2005, DCIPS Employment and Placement. If you are an external applicant claiming veterans’ preference, as defined by Section 2108 of Title 5 U.S.C., you must self-identify your eligibility., Pay is only part of the compensation you will earn working for the Federal Government. We offer a broad array of benefits programs and family friendly flexibilities to meet the needs of you and your family.

The National Geospatial-Intelligence Agency (NGA) is the world leader in Geospatial Intelligence. We analyze imagery and data from many sources and incorporate it into visual displays of essential information for use in national defense, homeland security and safety of navigation. The extraordinary talents and skills of our teams of analysts and other professionals are vital to our success as the worldwide provider of GEOINT.

Know the World, Show the Way…from Seabed to Space!