Assistant IT Director - IT Operations & Cybersecurity

ND Global Consulting Services, Inc. (NDGCS) is seeking an experienced Assistant IT Director to support a state government client in Columbia, South Carolina.This senior IT leadership position will oversee IT operations, managed service providers, cybersecurity activities, enterprise applications, and technology service delivery. The selected candidate will work closely with executive leadership, supervise IT operations personnel, and help maintain the security, efficiency, and reliability of mission-critical systems.This is a contract-to-hire opportunity with the potential to transition into a permanent state position based on performance and client approval., * Provide leadership and oversight for IT infrastructure, business applications, helpdesk operations, and managed service providers.

• Supervise IT operations personnel and ensure effective daily technology service delivery.
• Manage vendor relationships, service-level agreements (SLAs), performance monitoring, and contract compliance.
• Support cybersecurity operations, including incident response, vulnerability management, risk assessments, and remediation.
• Participate in information security planning, audits, access control reviews, and regulatory compliance activities.
• Oversee enterprise integrations involving SAP, financial systems, and third-party applications.
• Coordinate with statewide shared-services providers and external technology partners.
• Assist with IT procurement, contract renewals, budget monitoring, and strategic technology planning.
• Support IT governance, operational reporting, and continuous process improvement.
• Provide occasional after-hours support for critical incidents, maintenance, and operational requirements.

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
• Minimum 6 years of progressive IT experience managing complex technology functions.
• Minimum 3 years of full-time IT supervisory or management experience.
• Demonstrated experience managing outsourced IT services or managed service providers.
• Strong understanding of vendor performance management, SLAs, and IT service delivery.
• Leadership experience in cybersecurity operations, including incident response, vulnerability management, and risk assessment.
• Working knowledge of Active Directory, Microsoft Entra ID, and Microsoft Intune.
• Strong communication, team leadership, analytical, and problem-solving skills.
• Ability to work onsite in Columbia, South Carolina, five days per week.
• Ability to pass required background and credit checks., * IT leadership experience in state government, financial services, or regulated industries.
• Experience working with government shared-services environments.
• Knowledge of IT governance, audits, regulatory compliance, and risk management.
• Experience managing enterprise integrations involving SAP and financial applications.
• IT project management, procurement, budgeting, and contract management experience.
• Certifications such as CISSP, CISM, CompTIA Security+, ITIL, or PMP., * Bachelor’s (Required)

Experience:

• IT service delivery: 5 years (Required)
• Vendor Performance Management: 3 years (Required)
• IT supervisory or management: 5 years (Required)

Ability to Commute:

• Columbia, SC 29201 (Required)