Data Analyst

• Learn and maintain working knowledge of Homeless Management Information System (HMIS) data. HMIS data are the foundation of much of the data work at STEH, though incorporating and analyzing other data sets with HMIS is an important part of the job.
• Learn and maintain a high-level understanding of the homeless services system within Cincinnati/Hamilton County to better understand the challenges and questions the Strategy Department seeks to help answer.
• Support the Strategy Department’s data analytics work by retrieving data from various sources, cleaning and preparing data for its specific use case, and using statistical methods to identify trends, patterns, and correlations in complex datasets. Must be able to translate technical findings to plain language as necessary for the target audience.
• Build dashboards and reports using tools like Tableau to visualize findings for stakeholders.
• Generate recurring monthly, quarterly, annual reports as assigned.
• Use AI tools to assist and enhance querying and code generation while validating output.
• Serve as support for key functions within the STEH data warehouse.
• As needed, collaborate across departments to gather information to support data analysis projects.
• Ensure confidentiality, privacy, and security of sensitive client information by adhering to established data protection policies, secure data handling procedures, and applicable regulatory requirements when accessing, processing, storing, and sharing data.
• Participate in STEH staff meetings and agency functions as necessary.
• Meet weekly and as needed with Data Director and other staff members, as applicable.

• Must be able to work independently, while accepting supervision and collaborating with colleagues as needed.
• Organizational skills and flexibility to manage multiple projects/deadlines simultaneously.
• Ability to communicate effectively and respectfully in speaking and writing.
• Previous experience with R and/or Python programming, statistical methodologies, data visualization tools (e.g., Tableau) and associated best practices.
• Advanced skill with Microsoft Excel.
• Proficiency in Microsoft Office applications including Outlook, Word, Teams, and OneDrive.
• Willingness to learn about and understand homelessness, homelessness prevention, and the organization’s role in making homelessness rare, brief, and non-recurring.
• Preferred: some college coursework or degree in any field, ideally with some data-analytics-related coursework. Equivalent experience or certifications are also welcome.
• Preferred: basic understanding of social service systems, ideally those serving people experiencing poverty or homelessness.

Travel Requirements

• Occasional local travel to meetings within the Cincinnati area.

Competitive Benefits

• Health, dental, and disability insurance
• Paid time off including holidays and vacation
• 401(k) with company match