Associate IT Systems Analyst

The Associate Systems Analyst supports the reliability and accuracy of IT solution operations. They provide tactical design solutions and process automation, as well as escalated support to help restore services. They are involved in QA activities, and ensure changes are deployed with sound documentation. They ensure processes within their assigned solutions are compliant and have proper controls. They will monitor or analyze output from monitors to assess and address system risks. They support development of new technical solutions and/or integration points as needed., * Operations: Execute regular defined operational processes to ensure accuracy and integrity of data, system processing, and reports. Document and report system performance deficiencies and risks. Propose technical system changes to improve operational performance.

• Analysis: Assist with the analysis, solution design and prioritization of business technical needs including the participation on technical projects or efforts. Analyze system data to ensure functionality is sound. Perform or assist with QA activities. Participate in aspects of solution design and support defect management through application of problem solving skills and design proposals. Create technical requirements if/as needed.
• Relationship Management: Work with IT teams and customers during testing activities, and through change deployment. Perform or assist with user acceptance testing for releases of software enhancements.
• Subject Matter Expertise. Achieve and maintain a high level of expertise in supported systems.

• Two years of related functional experience.
• Strong communication skills, effective with varying organizational levels and skill sets.
• Strong Relationship Management and collaboration skills, with a track record of working as one team cross-organizationally to drive innovation and business results.
• Strong business process design and operation skills.
• Demonstrated strong technical acumen.
• Demonstrated ability to translate technical points to non-technical.
• Proven ability to creatively problem solve issues.
• Demonstrated ability to learn and apply knowledge of new tools and systems.
• Experience and understanding of core IT.
• Service Management functions, such as Change Management and Incident Management.

Preferred Requirements

• Power System Center experience.
• Integrated Energy Management experience.
• CIP experience.
• SNOW experience.
• XA-21 experience.
• Windows and Linux OS experience.

• Work that makes a difference
• A team you can count of
• Opportunities to grow
• Rewards that help you thrive

Xcel Energy provides job applicants reasonable accommodations for disabilities throughout the application process. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form .

Non-Bargaining

The anticipated starting base pay for this position is: $64,100.00 to $90,966.66 per year

This position is eligible for the following benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Flexible Spending Account, Health Care Flexible Spending Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.

Xcel Energy (NASDAQ: XEL) is a leading energy provider and Fortune 500 company, dedicated to serving millions of electricity and natural gas customers across eight states: Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico and Texas. We make energy work better for our customers, helping them thrive every day. That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy.

Xcel Energy is a place where you’ll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you’ll be joining a company that knows employees are the driving force behind its success and is committed to helping you be your best.

Xcel Energy supports a hybrid work model to enable collaboration and flexibility. Many roles are expected to work onsite three days per week (Tuesday-Thursday); however, work location expectations vary based on role, team, and business needs.