Oracle ERP Delivery Manager

Deloitte T.T.L.
Charlotte, NC, United States
20 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Compensation
$134,500.0 - $265,100.0
Working hours
Regular working hours

Tech stack

Agile Methodology Data Analysis Data Integration Oracle (Applications) Scrum Methodology SAP (Applications) Generative AI Oracle Ebusiness Oracle Erp Oracle Cloud Infrastructure

Job description

Deloitte’s Enterprise Operations as a Service (EOaaS) practice helps organizations transform critical business operations through a combination of operational excellence, technology enablement, and managed services. We support clients across finance and supply chain, as well as SAP, Oracle, and emerging platforms, by applying automation, analytics, and Generative AI to improve performance, increase agility, and unlock long-term value.This is an opportunity to build your career while helping leading organizations navigate complex transformation and deliver measurable impact.Recruiting for this role ends on 11/15/2026Work you’ll doAs an Oracle ERP Delivery Manager on the Enterprise Operations as a Service Oracle Operate team, you will be responsible for:Leading assigned Oracle ERP workstreams or service areas across transition, stabilization, steady-state operations, and enhancementsCoordinating day-to-day support for Oracle ERP and connected applications, including service requests, incidents, issues, and enhancementsManaging client relationships for assigned delivery areas and communicating status, risks, issues, dependencies, and recommendations to client and engagement leadershipExecuting delivery governance, including status reporting, key performance indicators, service-level agreements, action tracking, risk management, escalation management, and quality managementSupporting staffing, financial tracking, scheduling, prioritization, and resource coordination for assigned delivery areas while identifying opportunities to improve service quality and efficiency through automation, analytics, and Generative AISupporting proposals, solution sizing, operating model development, and client presentations while mentoring and providing guidance to team membersA successful candidate would possess these skills:Ability to work independently and collaborate as part of a teamEffective written and verbal communication skillsMeticulous attention to detail and quality of work productAbility to build and sustain professional relationshipsAbility to lead projects or workstreamsAbility to manage and prioritize multiple tasks in a fast-paced and dynamic environmentStrong interpersonal skills and professional demeanorAbility to meet deadlinesAbility to mentor and provide clear guidance to othersThe teamOur Enterprise Operations as a Service Oracle Operate team helps organizations maximize the value of their Oracle ERP investments and modernize critical business operations. We deliver multi-year managed services across Oracle ERP and associated boundary applications, supporting clients through transition, stabilization, steady-state operations, enhancements, and continuous improvement.By combining Oracle expertise, industry and process knowledge, delivery experience, and Deloitte capabilities in automation, analytics, and artificial intelligence, we help clients improve operational performance, increase agility, enhance user experience, and enable ongoing technology modernization.QualificationsRequired:Bachelor’s degree8+ years of experience delivering, operating, or supporting Oracle ERP solutions, including 3+ years in managed services, application support, or ERP operationsExperience managing Oracle ERP and at least one connected application or technology, such as tax, payroll, banking, procurement, customer relationship management, reporting, analytics, data integration, or workflow platformsExperience managing at least three service delivery areas, such as governance, key performance indicators, service-level agreements, staffing, financial tracking, schedules, risks, dependencies, escalations, or executive reporting3+ years of experience leading client-facing workstreams or cross-functional teams, including experience supporting transition, stabilization, or steady-state operationsAbility to travel 25%, on average, based on the work you do and the clients and industries/sectors you serve.Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the futurePreferred:Master’s degreeOracle certificationProject Management Professional (PMP), Certified ScrumMaster (CSM), or Scaled Agile certificationExperience with Oracle Cloud ERP or Oracle E-Business SuiteExperience supporting end-to-end service transitions, global delivery centers, or geographically distributed teamsExperience supporting proposals, operating model design, key performance indicator/service-level agreement management, automation, analytics, or artificial intelligence initiativesThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $134,500 to $265,100.You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.#EOAASCORE#EPCOREDeloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.Recruiting tipsFrom developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.Our people and cultureOur inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.Our purposeDeloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.Professional developmentFrom entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.As used in this posting, ā€œDeloitteā€ means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles’s Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices Deloitte US CareersRequisition code: 364811Job ID 364811

Requirements

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to mentor and provide clear guidance to others, By combining Oracle expertise, industry and process knowledge, delivery experience, and Deloitte capabilities in automation, analytics, and artificial intelligence, we help clients improve operational performance, increase agility, enhance user experience, and enable ongoing technology modernization., Required:
  • Bachelor’s degree
  • 8+ years of experience delivering, operating, or supporting Oracle ERP solutions, including 3+ years in managed services, application support, or ERP operations
  • Experience managing Oracle ERP and at least one connected application or technology, such as tax, payroll, banking, procurement, customer relationship management, reporting, analytics, data integration, or workflow platforms
  • Experience managing at least three service delivery areas, such as governance, key performance indicators, service-level agreements, staffing, financial tracking, schedules, risks, dependencies, escalations, or executive reporting
  • 3+ years of experience leading client-facing workstreams or cross-functional teams, including experience supporting transition, stabilization, or steady-state operations
  • Ability to travel 25%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred:

  • Master’s degree
  • Oracle certification
  • Project Management Professional (PMP), Certified ScrumMaster (CSM), or Scaled Agile certification
  • Experience with Oracle Cloud ERP or Oracle E-Business Suite
  • Experience supporting end-to-end service transitions, global delivery centers, or geographically distributed teams
  • Experience supporting proposals, operating model design, key performance indicator/service-level agreement management, automation, analytics, or artificial intelligence initiatives

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $134,500 to $265,100.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

About the company

Deloitte’s Enterprise Operations as a Service (EOaaS) practice helps organizations transform critical business operations through a combination of operational excellence, technology enablement, and managed services. We support clients across finance and supply chain, as well as SAP, Oracle, and emerging platforms, by applying automation, analytics, and Generative AI to improve performance, increase agility, and unlock long-term value.

This is an opportunity to build your career while helping leading organizations navigate complex transformation and deliver measurable impact., From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.

Our purpose

Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, ā€œDeloitteā€ means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles’s Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices Deloitte US Careers

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