Senior Vice President, Site Reliability Automation Engineer

We’re seeking a future team member for the role of Sr. Site Reliability Automation Engineer to join our Technology team. This role is located in Lake Mary, FL and Pittsburgh, PA.

In this role, you’ll make an impact in the following ways:

Design and implement end-to-end observability (logs, metrics, traces) across distributed systemsBuild Observability & Monitoring

Integrate and optimize tools such as AppDynamics, Dynatrace, Grafana, and Splunk

Develop dashboards, alerts, and telemetry frameworks to provide Real Time visibility

Identify gaps in monitoring and drive adoption of best practices

Drive Automation & Reduce Toil

Identify repetitive operational work and automate it using code and tooling

Build self-healing and auto-remediation solutions

Enable scalable, reliable processes through automation and engineering rigor

Improve operational efficiency across production environments

Support Production & Incident Triage

Troubleshoot and resolve complex production issues across distributed systems

Participate in incident management, triage, and root cause analysis

Improve monitoring and automation based on recurring incident patterns

Collaborate with support and engineering teams to improve system stability

Improve Reliability & Performance

Define and measure service health using SLIs/SLOs and key performance metrics

Identify system bottlenecks and reliability risks

Contribute to performance optimization and capacity planning

Provide input into system architecture to improve resilience and scalability

3-6 years of experience in Site Reliability Engineering, Software Engineering

Strong programming background in Java (preferred) or another modern language

Experience with at least one observability platform:

AppDynamics, Dynatrace, Grafana, or Splunk

Hands-on experience supporting and troubleshooting production systems

Strong analytical and problem-solving skills

Ability to identify inefficiencies and drive automation

Preferred Qualifications

Experience with distributed systems or microservices architectures

Familiarity with CI/CD pipelines and DevOps practices

Exposure to cloud platforms and/or Kubernetes

Experience Scripting (Python, Bash, etc.) for automation

Knowledge of SRE concepts like observability, incident management, and reliability engineering