Technical Customer Advcate (Utility Funded Program Outreach)

We are seeking a Utility Funded Program Outreach/Technical Customer Advocate (TCA) who is responsible for delivery of utility-funded program offerings to commercial and industrial customers. The TCA acts as the single point of contact for coordinating our client’s custom offering and resources, represents the programs to commercial and industrial end users, and facilitates the development and implementation of energy saving projects. The TCA is a facilitator between the customer, contractor or vendor, Energy Efficiency Service Provider (EESP), and our client with a focus on integrating the client’s programs and resources with the customer’s existing goals. Future-Focused AI-Ready Culture At Cascade Energy, we’re actively shaping how AI gets deployed in the real world, in our tools, our client engagements, and our daily work. Our approach has always been relationship-driven and expertise-led, and AI is how we multiply the impact of both. Successful Cascadians are curious and resilient. They embrace change, seek smarter ways to create impact, and take ownership of their own growth. We embed AI into our work in ways that are responsible and human-centered, and we actively develop our people to deploy it creatively and confidently. We believe the future belongs to organizations that pair emerging technology with genuine human expertise. That future is being built here. . . .come be a part of it! What You Will Be Doing

• Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.
• Oversee projects through implementation and M&V, including tracking and baseline data analysis, to deliver on time and to custom quality guidelines
• Manage multiple projects in a fast-paced consulting environment, shifting easily between big picture and details
• Identify and develop energy efficiency projects to fill custom pipelines and meet savings goals
• Build long-term relationships with end users, energy efficiency service providers, and other stakeholders
• Serve as the single point of contact between our client, end users, vendors, and program staff
• Conduct site visits and scoping-level analysis of energy project opportunities

This is a full-time, exempt position located in the greater Chicagoland area. Travel is anticipated for this role at about 20%-30% of the tie, primarily day trips.

• BA/BS degree in Engineering, Business Administration, Marketing, Communications or related field, or equivalent combination of education and related experience
• Project management experience, preferably in energy efficiency or related industry
• Understanding of, or experience in commercial facilities, manufacturing, and/or water/wastewater industries

A successful candidate should also demonstrate these preferred characteristics and/or skills:

• Forward thinking combined with a can-do attitude
• Effective communication skills with people of all levels of an organization
• Solid understanding of general industrial technologies

The salary range for this full-time, exempt position in greater Chicagoland area is $77,400 - $108,900. At Cascade, transparency and fairness are core to how we work. We post the full salary range for every role because we value clarity and equity. Our offers are thoughtfully determined based on factors such as location, experience, qualifications, and internal equity, to ensure fairness. We aim to ensure consistency and integrity in every decision.

Our total rewards include competitive pay and a comprehensive benefits package designed to support your wellbeing and financial security. We provide health, dental, and vision coverage, along with flexible spending and health savings account options that include employer contributions. Additional benefits include life insurance, short- and long-term disability coverage, paid parental leave, and a 401(k)-retirement plan with a guaranteed 3% employer contribution. Cascade is proud to offer an Employee Stock Ownership Plan (ESOP), annual cash performance bonuses, paid vacation and sick time, and an inclusive, flexible holiday policy. To further support wellbeing, we provide a $500 contribution that can be applied to an HSA, FSA, or Lifestyle Spending Account.

Cascade Energy is a leading provider of energy efficiency, energy management, decarbonization, and sustainability solutions for the industrial, commercial, and public sectors across North America. We have a 30-year history of delivering high-value services through electric and gas utility-offered programs and directly to industrial and commercial enterprises. Our reputation for stellar, high-quality work has expanded our reach throughout North America to serve clients ranging in size from small to Fortune 500 companies in their pursuit of wide-ranging decarbonization and energy savings objectives. Cascade Energy has 14 offices throughout the US and employees in 30 states. Why Work at Cascade? As a 100% Employee-Owned Company (ESOP), Cascadians foster and value a culture of equals, initiative, and ownership. Our teams reflect our core company values: Do the Right Thing; Put Others First; Seek Shared Success; Learn Constantly; and Be Industrious. Our customers are vitally important to us, and we pride ourselves on stellar customer service. Our team members are a dedicated and diverse group of ambassadors, representing Cascade Energy, striving to embody our values, ensure we are responsive, and consistently delighting our customers. In alignment with our values and doing better, Cascade Energy celebrates and values diversity as vital for increased creativity and innovation and faster problem solving, and we are committed to providing an environment of mutual respect, free of discrimination and harassment. Learn more about what we do to create a welcoming environment at Cascade by visiting Culture and Belonging | Cascade Energy. Cascade promotes a healthy work-life balance and appreciates employee contribution in all areas. We walk the talk about our commitment to learning constantly, with a focus on the ongoing development of every team member. Cascade is a strong supporter of flexible working arrangements, and offers role-dependent options for remote, hybrid, and in-office work. AI Usage During our Recruitment Process We value doing the right thing and authenticity in our hiring process. All application materials, including resumes, cover letters, and assessments, must reflect your own original work. The use of AI tools including Gemini, Claude, Copilot, ChatGPT, other large language models or generative AI, Grammarly, and resume builders to assist is acceptable only when your personal experiences, voice, and descriptions of your knowledge, skills, abilities, and other qualifications are accurately and meaningfully represented. Submission of work that is not your own or the use of AI impersonation or deepfake simulators during screening calls and videos will disqualify you from consideration. AAP/EEO Statement Cascade is an Equal Opportunity Employer; employment decisions are made without regard to race, color, religion and religious practices, sex (including pregnancy, gender expression, and sexual orientation), national origin, age, physical or mental disability, genetic information, or family, marital, or veteran status. To request a reasonable accommodation during the application and interviewing process, please contact the Cascade recruiter. Cascade Energy uses the federal E-Verify system to determine eligibility for work in the United States and conducts post-job offer, pre-employment drug screening.