ERP & Business Systems Specialist

The ERP & Business Systems Specialist is responsible for administering, maintaining, and optimizing the company’s NetSuite ERP system, including master data management, reporting, analytics, and system enhancements. This role supports continuous improvement by identifying opportunities to streamline workflows, standardize processes, automate tasks, and improve operational efficiency., To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, with or without reasonable accommodation, and perform other duties as assigned.

• Administer, maintain, and optimize the company’s NetSuite ERP system, including system configurations, user access, roles, permissions, and workflows, to ensure functionality, security, and efficiency.
• Manage the setup, maintenance, accuracy, and standardization of master data records, including employees, customers, vendors, items, bills of materials (BOMs), and standard costs.
• Develop, customize, and maintain NetSuite dashboards, key performance indicators (KPIs), saved searches, and custom reports to provide accurate, actionable business insights across departments.
• Identify and implement opportunities to improve business processes, automate routine tasks, reduce manual data entry, and increase operational efficiency.
• Collaborate with departments to map business processes and create, maintain, and update Standard Operating Procedures (SOPs), work instructions, and process documentation to promote consistency and standardization.
• Evaluate existing NetSuite functionality and new features to identify opportunities for improvement, implement system enhancements, and ensure business systems align with evolving operational needs.
• Coordinate user acceptance testing (UAT), evaluate system updates, identify and resolve issues, and support NetSuite release cycles to minimize business disruptions and ensure successful implementation.
• Work closely with Finance, Sales, Operations, Production, Planning, Supply Chain, Warehouse, and other departments to understand business requirements and develop effective system and process solutions.
• Provide training, guidance, and ongoing support to employees on NetSuite functionality, reporting tools, standardized processes, and new system features to encourage adoption and effective use.
• Maintain data integrity, reporting standards, system documentation, and internal controls while identifying opportunities to leverage automation and emerging technologies to improve business performance and support company growth.
• Meets all Good Manufacturing Practice (GMP) and Safe Quality Food (SQF) requirements; participate in food safety meetings as required.
• Cultivates and promotes a strong safety culture and follows all safety policies, procedures, and regulations; identifies and communicates workplace hazards and corrects or seeks assistance in correcting unsafe actions or conditions; participates in safety meetings as required.

• Associate or bachelor’s degree in information systems, Supply Chain Management, Operations Management, or related field preferred.
• 2-4 years of experience in ERP administration, business systems support, process improvement, or business analysis, with NetSuite experience preferred.
• Proficiency in Microsoft Office 365, particularly Excel, with experience developing dashboards, reports, KPIs, and analyzing business data.
• Strong analytical, organizational, and problem-solving skills, with attention to detail and the ability to manage multiple priorities and deadlines.
• Excellent communication and collaboration skills, with the ability to work cross-functionally, document processes, support system enhancements, and train employees on business systems and procedures.

Work Expectations

• This is a regular, full-time position with frequent in-person meetings with potential, new and existing customers.
• This position needs to have the ability to be available for work daily and extended hours as necessary.
• While performing the duties of this job, the employee is regularly required to talk and listen.
• This position requires long periods of sitting/working at a computer, standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing.
• The employee should be able to lift and/or move items up to 10 pounds and occasionally lift and/or move up to 30 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus., Join Red Boot Beverage as an ERP & Business Systems Specialist and help optimize our NetSuite ERP system, streamline business processes, improve data accuracy, and develop reporting tools that drive smarter business decisions. If you’re analytical, detail-oriented, and passionate about continuous improvement, automation, and cross-functional collaboration, we’d love to have you on our team!

• SIMPLE IRA
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Applicants must be eligible to work in the United States without employer sponsorship. Note: We are not accepting third party solicitations from third party recruiting firms.