IT Hardware Field Technician- Traveler

CBRE Group
Kenosha, WI, United States
15 days ago
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Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Working hours
Regular working hours
Job source

Tech stack

Data Centers Microprocessors Inventory Management Software Networking Cables Operational Databases Comptia Server+

Job description

The IT Service Technician plays a critical role in ensuring the smooth operation and maintenance of data center environments. This position is responsible for executing on-site build projects, supporting deployments, and handling live production requests. The technician ensures that hardware installations, cabinet setups, and decommissions are performed efficiently and according to standard

What You’ll do:

  • Technician is responsible for on-site performance of all build projects.
  • Being on-site during normal business hours.
  • Supporting both new deployment or new builds, and live site/production requests.
  • Supporting cabinet installation and decommission as needed.
  • Supporting other operational activities approved by customer.
  • Managing incoming/outgoing shipments.
  • Maintaining data center cleanliness and organization.
  • Installing and replacing hardware in production and staging environments.
  • Full Rack installations.
  • Document issues, identify improvement opportunities, and provide recommendations to enhance Standard Operating Procedures (SOPs), Service Manuals, and Work Instructions.
  • Maintaining inventory systems, providing timely updates on inventory levels, and performing quarterly cycle counts.
  • Managing site growth by keeping the data center organized.
  • Demonstrated ability to work collaboratively in a team environment while maintaining clear and effective verbal and written communication., These updates reflect our commitment to clarity, inclusivity, and a consistent candidate experience across all postings. I ask you to encourage your teams to begin incorporating the updated statements into all new job adverts immediately - this will help us maintain alignment with our brand tone and hiring values.

Requirements

  • 3+ years’ experience deploying and supporting servers in a 24/7 production data center environment.
  • Strong analytical skills.
  • Strong written and verbal communication skills.
  • Strong ability to work collaboratively with customers to resolve issues and drive solutions.
  • Capable of working with minimal supervision.
  • Prior experience in the installation of standard cabling technologies and rack infrastructure including but not limited to seismic bracing, infrastructure aesthetics, and effective trouble shooting.
  • Unix/Linux skills (preferred).
  • Understanding of cabling and telecommunications standards including IEEE/ANSI/TIA/EIA (strongly preferred).
  • Experience supporting SAN or NAS technologies (preferred).
  • Hands-on experience installing, replacing, and troubleshooting server and switch hardware, including memory, CPUs, cooling systems, power supplies, backplanes, transceivers, and network cabling.
  • CompTIA Server+ and Network+ certifications are valued and support the skills needed for this role

About the company

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.

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