Application Support Specialist 1

Convergint Technologies LLC
Orange County, CA, United States
about 1 month ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Starter
Experience required
1 year minimum
Working hours
Regular working hours

Tech stack

Microsoft Word Microsoft Excel Microsoft Outlook Microsoft Office Networking Basics

Job description

  • Convergint’s greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
  • Responsible for the application engineering, programming, troubleshooting, start-up, and check-out of assigned installed projects including small to medium projects that are less complex.
  • Individuals work shall be in accordance with the established quality standards.
  • This role is the technical support contact for our customer and is responsible for maximizing customer satisfaction with installed Fire, Security, and/or Building Automation Systems.
  • Ensures projects are effectively executed to budgeted cost and time schedules.
  • Performs other duties and responsibilities as requested or required.

Requirements

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Engineering Specialist., With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide., * Basic knowledge of engineering principles and practices related to building automation systems, fire alarm systems, and/or electronic security systems.

  • Basic programming skills and proven ability to troubleshoot problems and look for solutions.
  • Solid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper).
  • Frequent visits to jobsites are required. Minimal overnight travel is required. Valid driver’s license required.
  • Proficient computer skills including MS Office applications (Outlook, Word, Excel); basic networking & IT skills (Security & Building Automation primarily)., Education: College degree, trade school or equivalent experience

Preferred Experience: (but not required):

  • 1-3 years low-voltage systems project
  • Experience in 1 or more of the following industries: electronic, fire alarm & life safety, and/or building automation

Benefits & conditions

life insurance, parental leave, paid time off, tuition reimbursement, 401(k), company vehicle United States, California, La Palma 20 Centerpointe Drive (Show on map), Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:

  • 10 Company Holidays and Paid Time Off starting at 13 days annually
  • Fun & Laughter Day Off
  • Medical, Dental & Vision Plan
  • Life insurance & Disability Plan
  • Wellness Program
  • 401K Matching Plan
  • Colleague Assistance Program
  • Tuition reimbursement
  • Competitive salary and compensation plan
  • Vehicle reimbursement plan or company vehicle
  • Corporate Social Responsibility Day
  • Cell phone reimbursement (if applicable)
  • Paid parental leave

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