1099 Field Hardware Technician

• Repair desktop, laptop, and workstation hardware.
• Replace defective components and peripherals.
• Perform equipment swaps, upgrades, and installations.
• Troubleshoot basic hardware connectivity issues.
• Test equipment and confirm proper operation.
• Document work performed, parts used, and equipment information.
• Provide professional customer service at each site.
• Follow all company and customer policies, procedures, and work instructions.

• Experience with IT hardware repair or break/fix support.
• Strong PC and peripheral troubleshooting skills.
• Excellent time management and the ability to complete service calls within required timeframes.
• Strong communication skills are vital, including clear communication with customers, dispatch, and management.
• Must be able to consistently follow policies, procedures, and established processes.
• Ability to work independently and stay organized.
• Reliable transportation and valid driver’s license.
• Smartphone with reliable internet access.
• Professional attitude and customer-service skills.
• Ability to travel to customer locations.

Preferred: CompTIA A+ or equivalent hands-on experience; experience with Dell, HP, Lenovo, or other business-class hardware. Contractor: This is a 1099 independent contractor position. Technicians provide their own transportation and standard IT tools and are responsible for their own taxes and applicable business requirements.