Content Designer/Writer - VA SPRUCE

The Content Designer/Writer will work collaboratively with team members and key stakeholders to engage in various aspects of Content Strategy for our clients. Your passion for continuous learning and commitment to professional development is paralleled by your knowledge of Content Design/Writing., * Analyze customer experiences to develop content strategies for digital properties.

• Propose content and content solutions based on data and customer insights, utilizing keyword research, customer insights and a range of analytics tools to improve content, visibility and audience reach via digital channels.
• Define and implement content management processes, including conducting routine content inventories, audits, and evaluations for quality, usability, accessibility, and inclusivity.
• Define editorial standards and processes, including style and formatting guidelines.
• Produce content models, metadata, taxonomies, and sitemaps.
• Collaborate with UX researchers and designers on content design, user journeys and information architecture.
• Prepare, organize, and publish content, ensuring the application of plain language guidelines and accessibility practices.
• Collaborate with data analysts to optimize content for search engines, social media, and other distribution channels.
• Write, edit, and test copy on digital platforms and products as needed.
• Perform other duties as assigned.

• Strong analytical, quantitative, and problem-solving skills.
• Excellent written and verbal communication abilities.
• High attention to detail, accuracy, and organizational consistency.
• Ability to exercise independent judgment and maintain confidentiality of sensitive data.
• Strong collaboration skills with cross-functional teams.
• Proven ability to meet deadlines and manage multiple priorities under pressure.
• Self-motivated and capable of working with minimal supervision., * Bachelor’s degree in communications, journalism, marketing, or related field; a degree with a digital focus is preferred or other combination of education, training, and certifications.
• 3+ years of experience developing and implementing content strategies for large websites and digital products; 5+ years of total professional experience.
• Strong understanding of human-centered design (HCD) strategies, methods, and approaches, and how content strategy fits in and elevates UX and product design deliverables and solutions.
• A portfolio of work that demonstrates a strong understanding of content strategy deliverables (e.g., content strategies, content models, content designs, UX writing).
• Experience working with Agile development teams.
• Demonstrated experience working within cross-functional digital teams for at least 4 years.
• Strong consultation and collaboration skills; comfortable facilitating meetings and workshops with cross-functional project teams.
• Proficiency in Microsoft Office Suite, particularly Excel, Word, PowerPoint, and SharePoint.
• Excellent verbal and written communication skills.
• Experience in writing, revising, sourcing, and aggregating content.
• Experience using voice of the customer data and analytics to support content strategy.
• An understanding of plain language guidelines and accessibility standards.
• Experience working with content management systems and/or digital experience. platforms, including creating and managing plans for migrating content from legacy to modernized content management solutions.

Security Clearance:

• Due to federal contract requirements, applicants must be U.S. citizens and able to obtain/maintain a security clearance.

The pay range listed represents a good-faith estimate, in accordance with pay transparency requirements, and may vary depending on the candidate’s experience, education, and other job-related factors.

What Nemean Solutions, LLC offers:

Medical, Dental, and Vision insurance plans, Paid Time Off, sick leave, 401k Retirement Savings plan with company match, and more.