IT Project Manager

Capitole is growing fast, and we want you to be part of the journey!

We’re looking for a PROJECT MANAGER (Telephony & Contact Center) with 4 years of experience to join our amazing team.

• Plan and lead projects from kickoff to handover, ensuring they stay within scope, budget and timeline.
• Create and maintain clear project plans, including milestones, owners, risks and dependencies.
• Coordinate IT teams, business owners, vendors and local teams, keeping all stakeholders aligned.
• Provide concise, regular updates to sponsors and steering committees, with a clear focus on decisions.
• Manage vendors and partners, overseeing scope, delivery quality, deadlines and escalations.
• Prepare and coordinate go-live activities, including testing, business acceptance, cutover planning and post-go-live support.
• Ensure compliance, security and data protection requirements are considered and documented.
• Capture lessons learned and help develop a repeatable approach for future rollouts.
• At least 4 years of experience managing IT or technology projects, ideally in telephony, contact center or customer communication.
• A proven track record of delivering rollouts or migrations involving multiple stakeholders across different countries.
• A basic understanding of contact center or cloud communication services; deep technical expertise is not required.
• Experience working with vendors and contracts.
• Strong communication skills in English.

What we’re looking for in you:

• A structured, pragmatic and hands-on approach to work.
• The ability to work comfortably in an international, matrix environment.
• Strong stakeholder management and coordination skills.
• Additional languages and a project management qualification, such as PMP or PRINCE2, are a plus.

Why you’ll love working with us

At Capitole, we believe our people are our greatest strength. That’s why we offer:

• Monthly feedback sessions with your team to keep learning and growing
• Private health insurance fully covered by Capitole
• Payflow benefits (meal, transport, childcare vouchers)

• Wellhub subscription

• Discounts with top brands through Capitole Club

Life at Capitole

• Team buildings every two months (our summer party and Christmas dinner are legendary!)
• Football, padel, and basketball teams sponsored by Capitole
• Tech communities where sharing knowledge is part of our DNA
• And above all… an AMAZING TEAM that you’ll love being a part of!

Want to learn more about us? capitole-consulting.com

See what our teams are saying about us: Glassdoor Reviews

Ready to take the next step?

The employee will adhere to information security policies:

• Will have access to confidential information related to Capitole and the project they are working on.
• Must comply with the security and internal policies of both the company and the client.
• Must sign an NDA (Non-Disclosure Agreement).

• At least 4 years of experience managing IT or technology projects, ideally in telephony, contact center or customer communication.
• A proven track record of delivering rollouts or migrations involving multiple stakeholders across different countries.
• A basic understanding of contact center or cloud communication services; deep technical expertise is not required.
• Experience working with vendors and contracts.
• Strong communication skills in English., * A structured, pragmatic and hands-on approach to work.
• The ability to work comfortably in an international, matrix environment.
• Strong stakeholder management and coordination skills.
• Additional languages and a project management qualification, such as PMP or PRINCE2, are a plus.

At Capitole, we believe our people are our greatest strength. That’s why we offer:

• Monthly feedback sessions with your team to keep learning and growing
• Private health insurance fully covered by Capitole
• Payflow benefits (meal, transport, childcare vouchers)

• Wellhub subscription

• Discounts with top brands through Capitole Club

Life at Capitole

• Team buildings every two months (our summer party and Christmas dinner are legendary!)
• Football, padel, and basketball teams sponsored by Capitole
• Tech communities where sharing knowledge is part of our DNA
• And above all… an AMAZING TEAM that you’ll love being a part of!

Want to learn more about us? capitole-consulting.com

See what our teams are saying about us: Glassdoor Reviews

Ready to take the next step?

The employee will adhere to information security policies:

• Will have access to confidential information related to Capitole and the project they are working on.
• Must comply with the security and internal policies of both the company and the client.
• Must sign an NDA (Non-Disclosure Agreement).