Data Center Technician
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Role details
Tech stack
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Job description
We are seeking an experienced Data Center Technician to maintain data center infrastructure, troubleshoot hardware and network issues, support server installations, and ensure service availability and reliability. The ideal candidate will have hands-on experience with computer hardware, Linux, networking, and data center operations., * Maintain data center operations to ensure service availability and reliability.
- Diagnose, troubleshoot, and repair computer hardware and network issues.
- Perform root cause analysis of hardware and software failures.
- Assemble, install, and maintain server and networking equipment.
- Develop scripts to update server and networking hardware.
- Provide technical support and training to internal data center teams.
- Create and maintain technical documentation and equipment inventory.
- Perform maintenance on test and diagnostic tools.
- Travel up to 10% to other data center locations as required.
- Participate in a rotating on-call schedule and respond to onsite equipment failures or emergencies within 60 minutes while on scheduled on-call.
Requirements
- 4-6 years of relevant experience, including Data Center Discovery and Migration.
- Hands-on experience troubleshooting and assembling computer hardware.
- Experience with the Linux operating system.
- Strong diagnostic, troubleshooting, and problem-solving skills.
- Ability to work in a 24/7 operational environment with a flexible schedule and rotating on-call responsibilities.
- Ability to lift and position equipment weighing up to 50 lbs.
- Comfortable working around server racks, including confined or elevated spaces.
- Strong time management, organizational, and communication skills.
- Ability to prioritize tasks and respond quickly to operational issues.
Preferred Qualifications
- Hands-on data center operations experience.
- Computer networking experience.
- Experience with Python, Bash, or other scripting languages.
- Familiarity with Cisco IOS and/or Juniper JunOS.
- Associate degree or equivalent experience in an IT-related field.
Work Environment
This is a 100% onsite role in a climate-controlled data center. Technicians must be comfortable working in designated hot and cold aisles with temperatures ranging from 60°F to 90°F.
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