Senior Networking Professional Services Engineer

as a resident engineer in an on-site role. In this position you will be responsible for supporting MX and

Routing Director platforms in a large-scale service provider environment. The role will be assisting the

customer with planning for network deployments, developing implementation plans, and performing

testing of solutions. The work will be done in collaboration with a team of resident engineers, other

internal organization team members, and the customer in support of these various responsibilities.

You will develop deep product knowledge, acting as the customer’s primary point of contact in

response to operational issues, engaging Juniper Technical Assistance Centers (JTAC) resolutions.

This includes opening cases, providing requested data, advanced troubleshooting, and providing

clearly written information and documentation as requested in support of these duties.

US Citizenship required.

Responsibilities

• Deep understanding of routing and switching technologies commonly implemented in data center

networks including EVPN, Multicast, OSPF, BGP, RSVP, LDP, pseudowires, L2VPN, L3VPN, MPLS

Traffic Engineering (TE), routing policies, and associated tunneling technologies (GRE, VXLAN,

etc.).

• Juniper products to be supported: MX, Routing Director.

• Engineering design, operational, and support experience in a large-scale ISP environment.

• Mastery of topologies and methodologies for WAN transport methods.

• Motivation: a self-starter who can take direction but also identify and engage in areas to improve

network design and operation.

• Strong interpersonal, communication, and presentation skills.

• Ability to prioritize work activity to achieve customer and account team goals.

• Ability to work effectively under pressure with customer engineers and JTAC to resolve hardware

and software issues and implement solutions.

• Ability to troubleshoot equipment and network problems effectively and to open and track JTAC

cases through to problem resolution.

• Ability to communicate case status updates effectively and deliver root cause analysis.

• Support informal and formal technology briefings and training sessions.

Desired Qualifications

• Engineering design/architecture, operational, and support experience in a medium to large-scale

data center network.

• Juniper and/or other vendor certifications a strong plus.

• Automation and DevOps knowledge a plus.

• Automation access methods: XML API, NETCONF, REST API, gRPC.

• Python tools: RPCs, REST, PyEZ, ncclient.

• Ansible: playbooks and Jinja2 templates.

• Automation scripts: Commit, Op, Event, or SNMP scripts; Python and SLAX., * Do you have the following license or certification: Top Secret/SCI with CI Poly Clearance Required?