Network Operations Manager (multiple openings)

With a high level of independent decision-making capability and minimum supervision the Network Operations Manager will be responsible for:

• Configuring and supporting customer network systems and infrastructure including local area network (LAN) and wide area network (WAN) systems, server rooms, Network Operations Centers (NOCs) and access points;

• Evaluating network performance to ensure meeting of service level agreements on metrics;

• Troubleshooting, architecting solutions, working with NOC leads to solve performance issues including latency, security, authentication and bandwidth issues;

• Developing hardware and software specifications and testing protocols in conjunction with system administrators. Supervises computer user support specialists as well as network support specialists; and

• Providing technical direction to network support specialists in troubleshooting and maintenance activities related to network availability. May specify and implement hardware, software solutions as well as network security solutions to meet customer datacenter network requirements.

This position requires Five (5) years, experience as a Computer Support Specialist, Project Manager, Datacenter Operations Manager, Network and Computer Systems Administrator, or related occupation.

Must have experience with:

• Managing Data Center Servers; and

• Network Operating Center (NOC).