IT Systems Administrator

MPI is looking for an IT Systems Administrator to join our Knox, Indiana team and play a key role in keeping our manufacturing operations connected, secure, reliable, and running efficiently.

This is a hands-on opportunity for an IT professional who enjoys solving problems, working directly with employees, and supporting technology in a fast-paced manufacturing environment. You will work closely with our Corporate IT Manager and plant leadership while having ownership of day-to-day IT support and systems at our Knox facility.

If you enjoy a role where no two days are exactly the same, this could be a great opportunity for you.

What You’ll Do

• Provide hands-on IT support for employees, computers, laptops, printers, barcode scanners, label printers, mobile devices, production terminals, and other technology.
• Troubleshoot and maintain Windows workstations, servers, networks, Wi-Fi, switches, firewalls, VPN, DNS, DHCP, and related infrastructure.
• Administer Active Directory, Microsoft Entra ID, Microsoft 365, Outlook, Teams, SharePoint, OneDrive, user accounts, permissions, and security controls.
• Support PLEX ERP and manufacturing systems, including production terminals, labels, scanners, transactions, reports, and user access.
• Support shop-floor technology including production data collection, traceability, quality systems, inspection equipment, cameras, and manufacturing technology.
• Manage employee IT onboarding and offboarding, including account access, equipment, software, and system permissions.
• Monitor backups, assist with recovery testing, patching, cybersecurity, endpoint protection, and vulnerability remediation.
• Respond quickly to technology issues affecting production, shipping, receiving, quality, payroll, and customer requirements.
• Maintain accurate IT asset inventories, system documentation, network diagrams, licenses, equipment records, and change records.
• Work with vendors, contractors, telecommunications providers, Corporate IT, and software support teams.
• Help with new equipment installations, technology projects, manufacturing launches, upgrades, and continuous improvement.
• Train employees on technology, cybersecurity, PLEX, and proper support procedures.
• Support company requirements related to IATF 16949, cybersecurity, audits, data protection, and controlled manufacturing records.

• 3+ years of hands-on IT support, systems administration, networking, or related experience, preferably in manufacturing.
• High school diploma/GED required; IT, networking, cybersecurity, or related education preferred.
• Experience with Windows, Microsoft 365, Active Directory, networking, hardware, servers, backups, printers, and troubleshooting.
• Strong problem-solving and customer-service skills with the ability to prioritize production-critical issues.
• Ability to communicate technical information clearly to both technical and non-technical employees.
• Ability to work independently while partnering with Corporate IT and plant leadership.
• Must be available for First Shift, with occasional on-call, weekend, shutdown, and emergency support.

Experience That Will Make You Stand Out

• PLEX ERP / automotive manufacturing
• IATF 16949, TISAX, cybersecurity, or ISO environments
• Microsoft Entra ID / Active Directory / Group Policy
• Network administration, virtualization, cloud services, and backup systems
• Manufacturing equipment, barcode scanners, industrial printers, cameras, and shop-floor technology
• PowerShell or IT automation
• Cybersecurity, vulnerability management, and incident response
• EDI, customer labels, traceability, and production data systems
• CompTIA A+, Network+, Security+, Microsoft, Cisco, or similar certifications