CRM Administrator / CRM Techno-Functional Analyst Direct Hire
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Role details
Tech stack
Job description
Job Title: CRM Administrator / CRM Techno-Functional Analyst -Full-Time, Permanent with immediate full benefits, Our GROWING client is seeking a CRM Administrator / CRM Techno-Functional Analyst for a full-time, permanent FTE supporting as an Administrator a highly customized CRM environment & be a long-term part of a team investing in its systems and ownership.
This CRM Systems Administrator / Analyst will play a key role in the ongoing support, administration, configuration, & optimization of a cloud-based CRM platform, helping support a strategic roadmap CRM-to-ERP integration with Oracle NetSuite. Microsoft Dynamics CRM, HubSpot, or similar CRM tools is relevant.
Join a company investing in a business-critical CRM platform and Support current operations, contributing to future system improvements & integration.
** The company uses a cloud-based information CRM management platform similar to Dragonfly that can function as a CRM, project management, document management, and service tracking system in one centralized environment. It is highly customizable and designed to adapt to business needs.
KEYS:
Administer, configure, and support a highly customized CRM platform
Support internal users with day-to-day CRM issues & break/fix tickets
Troubleshoot issues and collaborate with stakeholders on solutions
Test updates and changes in a sandbox environment
Maintain CRM configuration settings and ongoing enhancements
Manage pricing data & master data
Partner closely with internal sales teams to provide support and issue resolution
Document processes, configurations, and support activities thoroughly
Assist with future integration efforts between CRM and Oracle NetSuite ERP
Support workflow-driven processes involving quotes, orders, and invoices
Experience in CRM administration, CRM business analysis, or sales systems support
Exposure to ERP integration projects, especially Oracle NetSuite
Requirements
Experience administering, configuring, or supporting an ERP, CRM, or comparable business application in a complex environment.
Background in techno-functional analysis, business systems support, or sales operations systems within a business setting.
Ability to troubleshoot application issues, assess root causes, and communicate solutions effectively to end users and stakeholders.
Familiarity with cloud-based platforms that support customer management, project tracking, document control, or service workflows.
Working knowledge of master data management, pricing structures, and workflow-driven processes tied to quoting, ordering, and invoicing.
Exposure to ERP/CRM integration initiatives, including experience with Oracle NetSuite or similar enterprise systems.
Understanding of platforms such as Microsoft Dynamics CRM, HubSpot, or related CRM tools is preferred., All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
Benefits & conditions
Comfortable with both technical & business-facing roles Direct hire role with base salary up to $125K, plus bon benefits. For immediate and confidential consideration, please message Carrie Danger on LinkedIn. This is a CRM Administrator / CRM Techno-Functional Analyst Direct Hire position up to $130K BASE PLUS Bonus + PERKS! For immediate / confidential consideration, best to call me directly or message me on LinkedIn, Carrie Danger, SVP Technology & Digital Practice / Permanent Placement Division, Nebraska @ My Direct Office #: or my cell is & e-mail resume confidentially to Carrie Danger - My direct email address is on my LinkedIn profile., Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
About the company
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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