Senior Database Manager
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Role details
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Job description
We are seeking a highly skilled Database Manager to oversee fundraising technology, donor data integrity, gift processing, reporting, and CRM optimization. This role will manage fundraising databases and related technologies while supporting data-driven decision-making, fundraising effectiveness, and organizational growth. Key Responsibilities
- Administer Raiserās Edge Database View, Raiserās Edge NXT, and Luminate Online, including constituent records, gift records, user access, imports, exports, and system maintenance.
- Manage gift processing, pledges, recurring donations, acknowledgments, donor records, and reconciliation with Finance.
- Establish data governance standards, conduct audits, and oversee database cleanup, deduplication, and quality assurance.
- Lead database migrations, data mapping, system integrations, and automation initiatives.
- Develop queries, reports, dashboards, and donor analytics to support fundraising performance, campaign tracking, donor segmentation, and executive reporting.
- Manage Luminate Online integrations, online giving processes, email campaigns, donation forms, and digital fundraising data.
- Utilize Excel, Power Query, Power Automate, Omatic, and API integrations to improve reporting and operational efficiency.
- Train staff on database systems, reporting tools, and data management best practices.
- Collaborate with Development, Marketing, Finance, Events, executive leadership, vendors, and technical support teams to optimize systems and processes.
- Maintain confidentiality and ensure compliance with organizational policies and applicable regulations.
Requirements
- Bachelorās degree or equivalent combination of education and experience.
- Minimum 5 years of experience administering Raiserās Edge Database View and Raiserās Edge NXT.
- Minimum 7 years of nonprofit fundraising operations experience.
- Advanced knowledge of Raiserās Edge NXT, Database View, and Luminate Online.
- Experience with donor database migrations, data mapping, data governance, gift processing, and fundraising operations.
- Advanced Microsoft Excel skills and experience managing large datasets.
- Proven ability to develop reports, queries, dashboards, and donor analytics.
Preferred Qualifications
- Experience with SKY API, Omatic, RE-LO, Power Query, Power Automate, and integration platforms.
- Experience developing executive dashboards and fundraising performance reports.
- Knowledge of campaign management, moves management, donor segmentation, and prospect analytics.
- Experience supporting online fundraising, digital marketing, and donor engagement initiatives.
Technical Skills
- Blackbaud Platforms: Raiserās Edge NXT, Raiserās Edge Database View, Luminate Online, SKY API.
- Reporting & Analytics: Microsoft Excel, Raiserās Edge NXT queries, dashboards, and list reporting.
- Integration & Automation: Omatic, RE-LO, Power Query, Power Automate, and API integrations.
About the company
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com.
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
For residents of Ontario, Canada: Based on Highspringās discussions with its Client, Highspringās understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries (āwe,ā āour,ā or āVaco by Highspringā) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspringās use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its clientās use of AI products in hiring. Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to
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