IT Systems Administrator

You will work alongside the IT Manager and a dedicated Cybersecurity Specialist to maintain established systems and security controls. The focus is reliable day-to-day operations, user support, and following documented procedures., Systems & infrastructure operations

• Maintain and support company workstations, servers, network connectivity, and business applications across multiple locations.

• Monitor routine system health and backups, respond to alerts, and troubleshoot operational issues.

• Install updates, apply patches, and perform routine maintenance using established procedures.

Identity, endpoint & access management

• Handle employee onboarding and offboarding, including accounts, licensing, access, MFA, and equipment.

• Support Microsoft 365, Entra ID, Active Directory, and Intune, including device enrollment, application deployment, updates, and troubleshooting.

• Maintain user access and device configurations under established policies; coordinate security-related changes with the Cybersecurity Specialist.

Support, documentation & vendors

• Provide responsive technical support and resolve hardware, software, connectivity, and access issues for staff across the companies.

• Maintain IT asset inventories, network and system documentation, and support procedures - keeping them accurate as the environment changes.

• Coordinate with service providers, carriers, and vendors on troubleshooting, maintenance, licensing, and procurement.

• Verify backups, assist with restore testing, and support established recovery procedures.

Candidates should have experience with or a working knowledge of the following technologies:

· Microsoft 365 & Entra ID: User accounts, groups, permissions, MFA, and basic identity management.

· Microsoft Intune: Device management, software deployment, updates, and troubleshooting.

· Windows & Servers: Windows 11, Windows Server, Active Directory, file shares, and general system administration.

· Networking: Basic understanding of firewalls, VLANs, VPNs, Wi-Fi, and network troubleshooting.

· Security: Familiarity with endpoint security, backups, and working within established security policies and compliance requirements.

The primary focus of this position is day-to-day IT operations and user support, working alongside the IT Manager and Cybersecurity Specialist., * Associate’s degree in Computer Science, Information Technology, or a related field - or equivalent hands-on experience.

• 3-5 years of hands-on IT support or systems administration experience in a business environment, including Windows systems.

• Working knowledge of networking fundamentals including DNS, DHCP, VPNs, Wi-Fi, and VLANs.

• Experience with Microsoft 365 administration and familiarity with Entra ID, Intune, Active Directory, and device management.

• Understanding of routine security practices such as patching, backups, endpoint protection, MFA, and access control.

• Ability to follow established security procedures and work with the Cybersecurity Specialist on assigned changes and remediation.

• Strong troubleshooting skills and a genuine customer-support orientation.

• Ability to document technical processes clearly and follow a controlled change process.

• U.S. person status (as defined under ITAR/EAR).

PREFERRED QUALIFICATIONS

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• Familiarity with NIST SP 800-171, CMMC, or other regulated IT environments.

• Hands-on experience with Microsoft Intune, Entra ID, Microsoft 365, Windows Autopilot, and software deployment.

• Experience supporting Windows Server, virtualization (such as Hyper-V or VMware), and cloud services.

• Experience with endpoint protection, backup tools, or basic security monitoring.

• Basic scripting or automation skills, especially PowerShell.

• Relevant certifications such as CompTIA Network+, Security+, or Microsoft administration credentials.

• Experience supporting multiple business units or sites under shared IT governance., * IT support: 3 years (Required)

• 401(k)
• Dental insurance
• Health insurance

SeaRobotics is seeking a hands-on IT Systems Administrator to support and maintain the technology systems across our family of companies. This role focuses on the daily operation of Windows systems, Microsoft 365, computers, and networks while providing technical support to employees across multiple locations., SeaRobotics operates an established, centrally managed IT environment. We need someone who can support our users, maintain existing systems, troubleshoot problems, and keep daily operations running smoothly.