Media Conversion Specialist

We are seeking detail-oriented Media Conversion Specialists to join our production team. In this role, you will work directly with customer media assets across one of our core operational departments (Video, Film, or Photo), using specialized in-house hardware and proprietary software to digitize legacy formats.

• 24/7 Operational Shifts: We are primarily hiring for 2nd Shift (2:00 PM - 10:00 PM) and 3rd Shift (10:00 PM - 6:00 AM). While 1st Shift is currently well-staffed, internal shift change opportunities frequently open up over time.
• Flexibility & Cross-Training: Because our workflow adapts to incoming customer orders, flexibility to assist across departments and adjust tasks is key to maintaining smooth operational continuity.

General Summary of Responsibilities

• Analog-to-Digital Conversion: Operate proprietary hardware and playback systems to digitize videotapes, film reels, or physical photos into high-quality digital assets.
• Video Department: Manage and monitor banks of videotape machines (VHS, Betamax, Hi8, MiniDV) to ensure accurate media capture.
• Film Department: Set up and run reel-to-reel film scanning equipment (8mm, Super 8, 16mm) with close attention to mechanical tracking and image clarity.
• Photo Department: Scan physical photographs, slides, and negatives using specialized flatbed and high-speed scanner configurations.
• Barcode Tracking & Order Auditing: Use barcode scanners and internal order management software to meticulously track order status, verify batch numbers, and audit completed orders for 100% accuracy.
• Basic Media Prep & Minor Repair: Inspect physical media for wear or damage; perform basic troubleshooting and minor repairs (e.g., tape splicing, housing swaps) as needed before digitization.
• Database & Order Notes: Read and apply customer-specific order notes within our internal system to tailor workflow execution.
• Workspace & Station Upkeep: Keep work stations clean, organized, and dust-free to protect sensitive customer assets and equipment.

• Computer Literacy: Proficient with basic computer operation, web browsers (Google Chrome), email (Gmail), and cloud software/spreadsheets (Google Workspace or Microsoft Office).
• Attention to Detail: High precision in handling irreplaceable customer items, reading order notes, and accurately scanning barcodes.
• Communication & Teamwork: Clear, polite written and verbal communication skills with a positive, team-first attitude.
• Motivated Mindset: Excited about learning new technical skills in a fast-paced, high-volume environment. No prior digitization experience required - we are willing to train the right candidate!, * Education: High School Diploma or equivalent (GED).
• Schedule: Ability to work full-time (40 hours/week) on assigned shifts, including required weekend coverage.

Physical Requirements

• Video & Film Departments: Active, physical roles requiring continuous standing, walking, bending, stooping, pulling, and lifting up to 40 lbs throughout an 8-hour shift.
• Photo Department: Roles requiring a mix of sitting and standing throughout an 8-hour shift while handling delicate physical photo media.

Pay & Benefits

• Base Pay: Starting at $18.00/hour with additional differential pay for 3rd shift.
• Incentives: Opportunity for quarterly performance-based pay.
• Benefits Package: Health, Dental, and Vision Insurance; Short-Term & Long-Term Disability; Life Insurance; Paid Time Off (PTO) & Paid Holidays; Employee Referral Bonuses; and Generous Employee Discounts on iMemories digitization services.

iMemories is a dynamic, fast-growing company dedicated to preserving personal and family memories. Now part of the Ancestry® family, the global leader in family history, we are expanding our impact by helping millions of families connect their past to their future.

As an industry leader in media digitization, iMemories converts legacy film reels, videotapes, physical photos, slides, and negatives into high-definition digital movies and images. Our customers can view, share, and enjoy their priceless moments online, on smartphones, or through custom physical media. By combining iMemories’ state-of-the-art preservation tools with Ancestry’s global storytelling platform, we empower families everywhere to bring their cherished memories and family histories to life.

Operating 24 hours a day, 7 days a week, we foster a focused environment where team members love what they do every day. We work hard, celebrate our growth, and are eager to train motivated candidates who are excited to build a rewarding career with us!