Senior Calypso Support Analyst
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Role details
Tech stack
Job description
- Provide production support for the Calypso platform across trading, risk, settlements, and accounting modules
- Monitor batch jobs, scheduled tasks, interfaces, and system health via Calypso Scheduler and monitoring tools
- Investigate and resolve incidents raised by business users within agreed SLAs
- Triage issues, perform root cause analysis, and escalate complex problems to support or development teams
- Support users across trade capture, confirmations, settlements, cash management, and reporting workflows
- Assist with end-of-day (EOD) and start-of-day (SOD) processes, including P&L, risk, and position reconciliation
- Troubleshoot pricing, valuation, and market data issues in coordination with quants and market data teams
- Support asset classes such as FX, Rates, Credit, MM, and Derivatives (as applicable)
- Write and execute SQL queries (Oracle/Sybase) to investigate data issues
- Review and interpret Calypso logs, engine outputs, and Java stack traces
- Support interface issues involving upstream/downstream systems (e.g., Murex, Swift, GL, risk engines)
- Assist with deployments, patch installations, environment refreshes, and user access management
- As a Senior on the team, you will be expected to mentor and support junior resources
Requirements
- A minimum of 3 years of experience as Calypso Support Analyst
- Hands on Calypso application knowledge
- Experience of incident and problem management
- Excellent stakeholder management skills
- Open to relocation/business travel
Benefits & conditions
- Medical, Dental and Vision Insurance (Subsidized)
- Health Savings Account
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
- Short-Term and Long-Term Disability (Company Provided)
- Life and AD&D Insurance (Company Provided)
- Employee Assistance Program
- Unlimited access to LinkedIn learning solutions
- Matched 401(k) Retirement Savings Plan
- Paid Time Off
- Legal Plan and Identity Theft Protection
- Accident Insurance
- Employee Discounts
- Pet Insurance
- Employee Stock Purchase Program
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. Engineer the Future with a Career at EPAM
Applications will be accepted on a rolling basis.
EPAM will not provide new H-1B visa sponsorship for this position. Candidates with existing transferable H-1B status may be considered.
About the company
First Derivative is driven by people, data, and technology, unlocking the value of insight, hindsight, and foresight to drive organizations forward. Counting many of the worldβs leading investment banks as clients, we help our clients navigate the data-driven, digital revolution that is transforming the financial services sector. Our global teams span across 15 offices serving clients across EMEA, North America and APAC.
As an EPAM Systems, Inc. (NYSE: EPAM) company, a leading global provider of digital platform engineering and development services, we deliver advanced financial services solutions by empowering operational insights, driving innovation, and enabling more effective risk management in an increasingly data-centric world. Together with EPAM, we combine deep industry expertise with cutting-edge technology to help clients stay ahead in a rapidly evolving financial landscape, offering comprehensive solutions that drive business transformation and sustainable growth.
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