Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Job source

www.indeed.com

Tech stack

Sound Recording and Reproduction Software Debugging Design of User Interfaces Network Connections Regression Testing Software Vulnerability Management User Controls Information Technology Software Version Control

Job description

• Gather and document approved room-control, audiovisual, and conferencing requirements, including device functions, workflows, dependencies, and expected behavior.
• Develop and maintain Crestron control programs and user interfaces for approved processors, touch panels, and connected audiovisual equipment.
• Implement control logic for conferencing, source selection, display operation, audio settings, and other approved room functions.
• Integrate control software with approved VTC endpoints, displays, audio components, and supporting device interfaces in coordination with integrators.
• Coordinate network addressing, connectivity, interface permissions, and firewall dependencies with authorized network and cybersecurity personnel.
• Design clear user controls and feedback that support predictable operation; validate workflows with mission users and technical stakeholders.
• Conduct functional, integration, and regression testing; verify device responses, interface behavior, error handling, and recovery after approved changes.
• Diagnose control-code, device-interface, and connectivity failures; coordinate troubleshooting and restoration with VTC and service desk teams.
• Maintain source code, configuration files, interface specifications, and release artifacts in approved repositories with version control and traceability.
• Prepare software changes for Government review and authorization; deploy approved releases under established procedures following successful testing.
• Maintain approved configurations and support security checks, vulnerability remediation, and updates affecting control software or connected components.
• Support video and telecommunications service requests, including conference readiness checks, user assistance, and escalation of unresolved issues.
• Document incidents, service requests, defects, repairs, and changes in approved systems; provide technical status and resolution information.
• Develop operational instructions, troubleshooting guides, connection diagrams, and maintenance procedures for Government review and support-team use.
• Recommend control-system improvements and compatibility or lifecycle updates; support approved integration work and provide technical assessment evidence.

Requirements

• Active TS/SCI clearance
• B.S. Computer Science, Information Technology, or a related field
• Experience programming and maintaining Crestron audiovisual control systems and user interfaces.
• Ability to translate operational requirements into maintainable control logic and device integrations.
• Knowledge of VTC endpoints, displays, audio systems, and audiovisual control interfaces.
• Experience testing integrated systems, debugging programs, and resolving device communication issues.
• Working knowledge of network connectivity and secure configuration practices for control systems.
• Experience managing versioned source code, release artifacts, and configuration documentation.
• Ability to prepare clear operational procedures and support users and technical teams.
• Strong analytical, communication, and coordination skills in operational support environments

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