Pharmacy Network Manager

• Responsible for day-to-day operational support for pharmacy questions via phone and/or email.

• Responsible for Network Development emails; respond to requests and questions from pharmacies in a timely manner.

• Initiate and tracks contract from initial draft to full execution.

• Provide written and/or verbal contractual education for pharmacies as needed.

• Target and recruit additional pharmacies to meet Plan network adequacy requirements and/or requests and maintain network relationships with small independent/chain pharmacies.

• Participate in re-contracting efforts as required and directed.

• Shepherd contracts through the negotiation process for independent pharmacies and small chains and maintain relationships with those contracted entities.

• Lead Hospice Contracting initiatives.

• Update multiple systems with contract data and demographic information, as required.

• Submit pricing changes to the Quality Assurance team.

• Assist in RFP responses.

• Responsible for maintaining the Pharmacy Administrative Manual, (PAM).

• Work with the Credentialing Specialist to ensure credentialing standards are met.

• Investigate pharmacy claim issues; pricing complaints and perform Pricing Escalation triage for the network Analyst.

• Communicate with the MAC/Reimbursement team as required.

• Participate in the weekly GER review call and make changes in the system based on those reviews.

• Attend meetings for new plan implementations.

• Ensure deliverables are on time and meet quality levels as expected by ProCare’s internal and external customers.

• Coordinate and follow up on pharmacy network fax/email blasts as required.

• Responsible for oversight of monthly import reports and weekly cascading of data through various systems.

• Prepare documentation for audits, as requested by manager and support URAC accreditation.

• Must be a strong team player who can adapt to a team environment and work independently in a fast-paced environment.

• Must be able to work in multiple computer systems simultaneously on a daily basis.

• Excellent telephone etiquette and verbal/written communication skills.

• Must be highly organized, motivated, take initiative and possess a willingness to learn new processes.

• Extreme attention to detail required.

• Working knowledge of computers and related software applications such as Word, Excel, Adobe and Outlook a must.

• Must be able to review contracts and learn the differences of each contract., Associate’s Degree with two years of experience in a health care setting working with contracts and/or provider relations preferred. PBM experience a plus.

We believe in taking care of our team. You’ll enjoy a comprehensive benefits package designed to support your well-being and financial future:

• Comprehensive Health Benefits: Medical, Dental, Vision, Short-Term/Long-Term Disability Insurance, Life insurance.
• Time to Recharge: Paid vacation and holiday pay.
• Focus on Your Wellness: We offer a robust Employee Wellness Program.
• Invest in Your Future: 401(k) with a company match.
• Support System: Employee Assistance Program provides confidential support and counseling.
• Get Rewarded for Referring Great People: Employee referral program.