SATCOM Specialist/Network Analyst
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Role details
Tech stack
Job description
Responsible for assisting with the following duties:
Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications.
Monitor network events and element management failures in real-time on a 24x7x365 basis.
Perform IP network support to include configuration of routers, switches, firewalls and voice equipment.
Perform IP satellite modem support to include configuration and issue of option/boot/RSP files.
Remotely access and de-access customers into the IP/SATCOM networks
Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.
Requirements
- Secret Clearance Minimum (will be upgraded to a TS)
- 1-6+ years working in IT ie: networking, cisco routing/switching
- 1-4 years of SATCOM experience, Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.
Ability to work in a 24/7 operations environment.
Moderate experience with one or more of the following: Utilization of SAA/GAAs as a source documentation for network configuration.
Moderate understanding and experience with the operation and configuration of MILSATCOM encryption devices.
Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow.
Currently possess an active Secret security clearance.
Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs
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