Senior Process and Data Lead

Provides overall representation and leadership around a specific business process and its related data and business system software components. Works closely with business leadership and Corporate Quality resources to implement, maintain and enhance process, data and business system capabilities. Liaison between business and Corporate Quality. Leads efforts with other Process and Data Leads within multiple business areas related to Senior Management communications, change management efforts, business process changes, and data integrity exercises. Essential Duties & Responsibilities:

• Identifies and understands business requirements and translates the requirements into implemented business system software functionality
• Lead change management efforts with their functional area
• Assist other Process and Data Leads with change management efforts in related business process areas
• Work with the Change, Communication, and Training Lead to develop communications for their functional area and for the overall program
• Work with the Change, Communication, and Training Lead to develop training programs and related material for their functional area and for the overall program
• Be able to lead business process excellence sessions for small to medium process changes without the assistance of a BPE Lead
• Provide direction for the Process and Data Leads outside of their functional area
• Benchmark similar processes and utilize/share best practices
• Responsible for working with business representatives to build and maintain process documentation (e.g., As Is, To Be, etc.)
• Identifies and recommends policy and procedure changes required to support new business processes
• Identify process handoffs to other process areas and work with them to develop seamless transition of ownership and identification
• Develops software configuration design and works with technical team members to oversee configuration execution
• Data migration and ownership - map to overall enterprise data model
• Works with technical resources to develop software proof of concept
• Responsible for resolving software functionality gaps
• Works with business representatives to design functional specifications (e.g., reports, interfaces, data conversion programs, enhancements, etc.)
• Provides business input to testing approach, materials and execution
• Responsible for leading user acceptance testing activities
• Responsible for preparing business-perspective go/no-go evaluations for new functionality
• Provides formal and informal end-user support and training
• Go Live and ongoing business process support
• Provides input and perspective around business continuity requirements
• To-Be Process and Data Design and maintenance aligned with business system software capabilities
• Establish and monitor data quality and governance processes
• Liaison between business and IS
• Coordinates with the change management system

Position may have direct reports Scope:

• <10% of time spent traveling as required to support the Business System Transformation Program

• College or university degree typically required or equivalent work experience that has provided significant business experience in a major area of a manufacturing or other related organization
• Understanding of business process and supporting data
• Deep functional understanding of business systems related to LOB functional areas and cross functional processes
• Leadership / management skills
• Strong communication ability
• Identify broad impacts to changes made to specific business processes and business systems

Critical Competencies:

• Organizational Awareness
• Change Catalyst
• Influence

Working Conditions and/or Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

Swagelok is a global organization and one of the largest employers of manufacturing talent in Northeast Ohio. We are driven by our core values of Quality, Integrity, Respect for the Individual, Customer Focus, Innovation, and Continuous Improvement, which are demonstrated through our daily actions. For over 75 years, our dedication to our core values has been the foundation for our success. Our products have been up into space, down to the bottom of the ocean, and everywhere in between. That same dedication spans to our customers.

Throughout our organization we demonstrate a commitment to these values and those we bring onboard. Whether you want to grow in your role or explore broad opportunities and develop new skills-you’ll thrive in a culture that promotes learning and development.

We strive to be a company where we all can do our best work with a true sense of purpose and belonging.