Solution Architecture

We are looking for an adaptable, highly technical “player-coach” who thrives in high-visibility environments. You will act as a technical embedded lead-defining architectural blueprints, writing production integrations, and working directly alongside Global Digital Marketing, local market leads, and cross-category IT teams. Whether whiteboarding architecture for executives, writing APIs in an IDE, or sitting side-by-side with commercial teams to troubleshoot a live deployment, you will drive business value through fast, hands-on software delivery., * Ecosystem Architecture & Blueprinting: Define and maintain the scalable global architectural blueprint for identity, LMS, marketing platforms, and customer service tools across brands and markets. * Technical Specifications & Topologies: Translate commercial strategies into robust API guidelines, data flow diagrams, microservices topologies, and system requirements. * Technical Governance & Roadmap: Evaluate emerging tech (GenAI orchestration, composable services) and govern technical dependencies to ensure stable, multi-market scalability.

* Embedded On-the-Ground Rollouts: Embed directly with regional business units, brand leads, and product teams to capture real-time operational requirements and deploy tailored technical solutions on location or in-market. * Rapid Prototyping & Field PoCs: Build fast, functional Proof-of-Concept (PoC) builds and custom prototypes directly in production or sandbox environments to validate market viability before full-scale engineering expansion., Our journey begins with our people-developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or an equivalent technical field. * Minimum of 6 years of experience combining hands-on software development, solution architecture, and client-facing or forward-deployed technical delivery in a global matrixed environment., Forward Deployed Mindset: Proven experience working in high-touch, fast-paced deployment roles (e.g., Forward Deployed Engineer, Technical Consultant, Solutions Architect) directly partnering with commercial or operational stakeholders. * Full-Stack & Integration Coding: Strong, production-level coding proficiency in languages such as Node.js, Python, Java, JavaScript, or TypeScript, with extensive experience writing and consuming REST/GraphQL APIs. * Architectural Blueprinting: Solid background designing scalable microservices, system integration patterns, and enterprise identity protocols (SAML, OIDC, OAuth 2.0). * High-Adaptability & Problem Solving: Exceptional ability to jump into unfamiliar codebases, debug complex production issues on the fly, and pivot quickly based on localized business needs. * Executive & Field Communication: Ability to articulate complex architectural concepts to leadership while building technical credibility with local operational teams and developers.

* Multi-Platform Ecosystem Expertise: Practical engineering experience across Salesforce Marketing Cloud/CRM, Customer Data Platforms (CDPs), enterprise LMS platforms, or Sprinklr. * Data Engineering & Analytics: Hands-on experience with cloud data warehouses (Snowflake, GCP), advanced SQL, and data transformation frameworks. * DevOps & Deployment Pipelines: Deep knowledge of Git, Docker, Kubernetes, CI/CD tools (GitHub Actions), and embedding deployment spikes into Scrum/Agile sprints. * Agile Frameworks: Experience embedding architectural design spikes and technical governance workflows into an Agile/SCRUM scaled delivery model. * Global Privacy Compliance: Understanding of technical implementations for privacy frameworks (GDPR, CCPA) during localized multi-market deployments.

Salary Range $110,000.00 - $150,000.00 USD

Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.

Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee’s hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.