Senior AI Engineer
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Role details
Tech stack
Job description
We believe healthcare shouldn’t be defined by missed calls, endless waiting lines, and overwhelmed staff. Patients and professionals deserve better.
Vocca builds AI voice agents that answer every call instantly, schedule and reschedule appointments, and free up staff to focus on what matters most: care.
Already trusted by 3500+ providers, we’re transforming the patient-provider relationship, one call at a time.
Want to shape the future of healthcare?
Join us !
- Discover our company culture and values
- Here is a product Demo
- Meet the team
- Article on our seed round of 5,5M$, * Scaling Vocca’s voice agents to millions of calls across tens of thousands of medical practices.
- Taming non-determinism: building agents that are observable, evaluated continuously, and that degrade gracefully when models misbehave.
- Setting the bar for how AI engineering is done at Vocca, from architecture to evaluation to culture, and raising the level of the team., * You’ve shipped LLM or agent systems in production, with a strong backend base (APIs, infra, data).
- You love full ownership: from architecture to deployment to monitoring.
- You measure instead of guessing: you care about evaluation, reliability, and explainability of AI behavior, not just speed.
- You manage the trade-off between performance, cost, and latency on every agent decision.
- You think simplicity is what makes software scale: you ship fast, but always with maintainability in mind.
- You’re driven by AI, voice, and healthcare, and want to apply your skills to a meaningful problem., No silos. Engineers work daily with product, sales, support, and operations to prioritize features that solve real problems on the ground.
Requirements
Do you have experience in AI?, We’re hiring a Senior AI Engineer with a strong background in building production AI systems on top of solid backend foundations (APIs, infra, data). You’ll own the AI layer of our stack end-to-end, from voice agents and conversational flows to the evaluation and observability tooling that keeps them trustworthy, working hand-in-hand with the founders, the product team, design, and growth.
Benefits & conditions
We move fast. We prototype and ship often. But because we’re in healthcare, and because our product is stochastic by nature, we do it with rigor:
- Our customers love digital solutions but demand quality, reliability, and confidentiality.
- Every model and prompt change is measured through continuous evaluation, not shipped on a hunch.
- Every line of code must be designed to minimize risk and protect sensitive data.
- We build a modular architecture designed for multi-client environments, with custom rules per medical center.
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