Information Technology Assistant

As an Information Technology Assistant, you’ll help keep CPARC’s technology systems running smoothly by troubleshooting and repairing computers, laptops, printers, software, peripherals, and other IT equipment. You’ll provide onsite and remote technical support, monitor and respond to help desk requests, and configure, deploy, update, and maintain user systems and applications. You’ll also manage user, email, and remote access accounts; perform routine network and system checks; coordinate with vendors; maintain IT equipment inventory; and troubleshoot biometric time clocks and related systems. You’ll provide technical guidance to staff while following all cybersecurity, privacy, confidentiality, and security requirements.

We’re looking for a dependable, tech-savvy problem solver with strong troubleshooting and communication skills. Candidates should have an Associate degree in Computer Science or a related field, or two years of information systems experience. The ideal candidate will be familiar with Microsoft Windows, Microsoft Office, and current third-party software; understand basic client/server concepts; and have experience installing and maintaining hardware, software, and peripherals. Candidates must be able to meet the physical demands of the position, including lifting up to 50 pounds and bending, kneeling, and crawling to access equipment. A valid Pennsylvania driver’s license and safe driving record are required.

We believe in taking care of the people who make our mission possible. This position offers a starting rate of $19.50 per hour, along with a generous benefits package that includes health, dental, and vision insurance at NO COST for employee-only coverage, 3 weeks of paid vacation during your first year of employment, life insurance, long-term disability insurance, a retirement plan, and additional voluntary benefits.