Coordinator, Eligibility and Data Reporting

• Serve as a subject matter expert on ORR client-level reporting requirements, eligibility documentation standards, reporting guidance, and related federal reporting systems.
• Maintain current knowledge of applicable ORR policies, reporting requirements, eligibility criteria, guidance, and data collection standards affecting PIR, ICM, and Housing programs.
• Administer day-to-day Refugee Arrivals Data System (RADS) activities for PIR, ICM, and Housing programs, including data uploads, submissions, corrections, validation activities, and reporting support.
• Support administration and utilization of Salesforce for PIR, ICM, and Housing programs by reviewing records, validating data, generating reports, and assisting with reporting and data management processes.
• Review eligibility documentation and client records to verify compliance with applicable program eligibility requirements and reporting standards.
• Review, validate, and reconcile client-level and programmatic data to ensure accuracy, completeness, and consistency across Salesforce, RADS, and other reporting systems.
• Coordinate the collection, review, and submission of client-level data to support timely and accurate federal reporting requirements.
• Generate, review, and coordinate Salesforce reports, data extracts, and system-generated files for RADS uploads, monitoring activities, performance tracking, and other organizational and federal reporting requirements.
• Develop and maintain tracking systems to monitor data reporting deadlines, submissions, data corrections, eligibility reviews, and outstanding reporting requirements.
• Complete assigned sections of ORR Program Progress Reports and other federal funder reports using data collected from local agencies and internal systems.
• Assist with review of reporting submissions to identify discrepancies, data quality concerns, and reporting errors, and coordinate follow-up activities to resolve identified issues.
• Collaborate with CCUSA program staff and member agencies to support data quality, reporting accuracy, eligibility compliance, and timely submission of required reports.
• Provide guidance and technical assistance to local agency staff regarding eligibility documentation requirements, RADS submissions, Salesforce reporting processes, and federal reporting requirements.
• Support monitoring activities by preparing data reports, conducting data validation, identifying reporting trends, and providing reporting documentation as requested.
• Coordinate with database administrators, information technology staff, and external partners to address reporting issues, troubleshoot data discrepancies, and support effective system utilization.
• Assist with analysis of reporting trends, program outcomes, data quality concerns, and performance indicators to support program oversight and continuous improvement.
• Perform other duties as assigned in support of refugee resettlement reporting, data management, and program compliance activities.

• Knowledge of data management, reporting compliance, eligibility review, quality assurance, or related functions; experience with ORR-funded programs, refugee resettlement services, or grant-funded programs preferred.
• Ability to interpret reporting guidance, review eligibility documentation, identify reporting discrepancies, and apply established reporting standards.
• Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple assignments, competing priorities, and deadlines.
• Strong written and verbal communication skills, including the ability to explain reporting requirements, eligibility standards, and technical information to diverse audiences.
• Ability to analyze data, identify trends, and prepare accurate reports, summaries, and reporting outputs.
• Strong attention to detail and commitment to data accuracy, quality assurance, and data integrity.
• Ability to exercise sound professional judgment and maintain confidentiality when handling sensitive client, organizational, and reporting information.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and Teams; advanced Excel skills preferred.
• Experience working with Salesforce, RADS, case management systems, databases, reporting platforms, or similar data management tools preferred.
• The position holder must demonstrate willingness and ability to understand, respect and contribute to the CCUSA mission and to fulfill job duties in accordance with Catholic Social Teaching.

Education & Experience:

• Bachelor’s degree in Public Administration, Data Analytics, Information Systems, Social Work, Human Services, International Studies, Business Administration, Compliance, or a related field required.
• Minimum of three (3) years of professional experience in refugee resettlement, data reporting, compliance, quality assurance, program administration, grants management, or a related field.
• Experience managing, reviewing, validating, analyzing, or reporting programmatic data preferred.
• Experience working with Salesforce, RADS, case management systems, databases, or similar reporting platforms preferred.
• Experience preparing federal reports, funder reports, program performance reports, or client-level reporting submissions preferred.
• Experience working with refugee resettlement programs or other federally funded human services programs preferred., * working w/ federal grants or coop agreements with compliance: 2 years (Required)
• providing program support, case mgmt, other human services: 2 years (Required)
• refugee resettlement, immigration, migration services : 2 years (Required)

Work Location: Hybrid remote in Alexandria, VA 22314

• This position may require extended periods of standing, sitting, as well as repetitive movements, bending, and lifting of minimal weight.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
• Potential work-related travel.

Pay: Up to $80,000.00 per year, * 401(k)

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off