Senior Administrator - MS System Center Configuration Manager (SCCM)

We are looking for a skilled SCCM Level 2 Engineer to support and maintain the Microsoft Endpoint Configuration Manager (SCCM/MECM) environment. The role focuses on software deployment, patch management, operating system imaging, endpoint compliance, troubleshooting, and ongoing support for enterprise Windows devices. The ideal candidate should have strong hands-on experience in SCCM administration, PowerShell scripting, and Windows endpoint management., Job Description - SCCM Level 2 Engineer\\r\\n\\r\\nWe are looking for a skilled SCCM Level 2 Engineer to support and maintain the Microsoft Endpoint Configuration Manager (SCCM/MECM) environment. The role focuses on software deployment, patch management, operating system imaging, endpoint compliance, troubleshooting, and ongoing support for enterprise Windows devices. The ideal candidate should have strong hands-on experience in SCCM administration, PowerShell scripting, and Windows endpoint management.\\r\\nKey Responsibilities\\r\\n* Administer and support the SCCM/MECM infrastructure, including site systems, client health, software distribution, and patch management.\\r\\n* Deploy operating system images, applications, security updates, and configuration changes across enterprise endpoints.\\r\\n* Monitor deployment success, patch compliance, and endpoint health, and take corrective actions as needed.\\r\\n* Troubleshoot Level 2 incidents related to SCCM clients, software installations, policy application, patch failures, and operating system deployment.\\r\\n* Analyze SCCM logs and reports to identify root causes and resolve recurring issues.\\r\\n* Create and maintain device collections, deployment packages, task sequences, baselines, and compliance settings.\\r\\n* Develop and maintain PowerShell scripts for automation, reporting, and routine administrative tasks.\\r\\n* Work closely with Level 3 teams, security teams, and desktop support teams on escalations, upgrades, and operational improvements.\\r\\n* Prepare technical documentation, standard operating procedures, and knowledge base articles.\\r\\n* Support change management activities and ensure deployments follow approved processes and maintenance windows.\\r\\nRequired Skills\\r\\n* Strong hands-on experience with Microsoft SCCM/MECM administration and support.\\r\\n* Good knowledge of software deployment, patch management, OS deployment, and endpoint compliance.\\r\\n* Experience troubleshooting SCCM client issues, deployment failures, and update installation problems.\\r\\n* Proficiency in PowerShell scripting for automation and reporting.\\r\\n* Solid understanding of Windows 10/11 administration, Windows Server fundamentals, Active Directory, and Group Policy.\\r\\n* Familiarity with SCCM components such as Distribution Points, Management Points, Software Update Points, and collections.\\r\\n* Knowledge of reporting and monitoring for deployment and patch compliance.\\r\\n* Understanding of networking basics relevant to endpoint management.\\r\\n* Strong analytical, troubleshooting, and problem-solving skills.\\r\\n* Good verbal and written communication skills.\\r\\nPreferred Qualifications\\r\\n* Experience with Microsoft Intune, co-management, or modern endpoint management tools.\\r\\n* Exposure to third-party patching tools such as Patch My PC, Ivanti, or ManageEngine.\\r\\n* Knowledge of Windows Update for Business (WUfB) and endpoint security best practices.\\r\\n* Relevant Microsoft certifications in endpoint administration or modern desktop management.\\r\\n* Experience working in ITIL-based service environments.\\r\\nExperience and Educa

Key Responsibilities

Administer and support the SCCM/MECM infrastructure, including site systems, client health, software distribution, and patch management. * Deploy operating system images, applications, security updates, and configuration changes across enterprise endpoints. * Monitor deployment success, patch compliance, and endpoint health, and take corrective actions as needed. * Troubleshoot Level 2 incidents related to SCCM clients, software installations, policy application, patch failures, and operating system deployment. * Analyze SCCM logs and reports to identify root causes and resolve recurring issues. * Create and maintain device collections, deployment packages, task sequences, baselines, and compliance settings. * Develop and maintain PowerShell scripts for automation, reporting, and routine administrative tasks. * Work closely with Level 3 teams, security teams, and desktop support teams on escalations, upgrades, and operational improvements. * Prepare technical documentation, standard operating procedures, and knowledge base articles. * Support change management activities and ensure deployments follow approved processes and maintenance windows., Experience with Microsoft Intune, co-management, or modern endpoint management tools. * Exposure to third-party patching tools such as Patch My PC, Ivanti, or ManageEngine. * Knowledge of Windows Update for Business (WUfB) and endpoint security best practices. * Relevant Microsoft certifications in endpoint administration or modern desktop management. * Experience working in ITIL-based service environments.

Do you have experience in Windows?, Strong hands-on experience with Microsoft SCCM/MECM administration and support. * Good knowledge of software deployment, patch management, OS deployment, and endpoint compliance. * Experience troubleshooting SCCM client issues, deployment failures, and update installation problems. * Proficiency in PowerShell scripting for automation and reporting. * Solid understanding of Windows 10/11 administration, Windows Server fundamentals, Active Directory, and Group Policy. * Familiarity with SCCM components such as Distribution Points, Management Points, Software Update Points, and collections. * Knowledge of reporting and monitoring for deployment and patch compliance. * Understanding of networking basics relevant to endpoint management. * Strong analytical, troubleshooting, and problem-solving skills. * Good verbal and written communication skills.