Technical Solution Analyst--Cerner Millennium, Soarian, RevElate, Epic, Allscript, MEDITECH

As a Technical Solution Analyst, you will investigate and troubleshoot software issues, provide workflow recommendations, answer technical and functional questions, perform frontend configurations, and work within both frontend and backend applications, including capturing log files and querying databases.

This role requires the ability to balance hands-on troubleshooting of individual client issues with a broader, solution-oriented mindset. Successful candidates will look beyond immediate issue resolution to identify recurring problems, underlying root causes, and opportunities to develop scalable solutions that improve processes, system functionality, and the overall client experience.

You will work closely with clients and internal team members, including software engineers, data analysts, and other technical resources, to investigate complex challenges and implement effective solutions. We value individuals who take ownership of their work, communicate effectively, and thrive in a collaborative, team-oriented environment.

We are looking for a motivated, analytical, and collaborative Technical Solution Analyst to partner with our clients to provide functional and technical expertise. We welcome candidates with strong backgrounds in software troubleshooting, application support, systems analysis, or technical problem-solving. Experience with healthcare information systems, including Cerner Millennium, Soarian, RevElate, Epic, Allscripts, or MEDITECH, is preferred but not required., * Bachelor’s degree in MIS, CIS, Computer Science, Information Technology, Engineering, or a related field, OR equivalent professional experience in software troubleshooting, technical support, application analysis, systems analysis, or technical solution development.

• Knowledge of database design principles and SQL query language.
• Strong analytical, troubleshooting, and problem-solving skills, with the ability to investigate complex issues and identify underlying root causes.
• Ability to recognize patterns across individual issues and contribute to broader, long-term solutions.
• Strong communication and interpersonal skills, including the ability to explain technical concepts to both technical and nontechnical audiences.
• Demonstrated ability to collaborate effectively in a team-oriented environment.
• Ability to work independently, prioritize competing issues, and take ownership of problems through resolution.
• Familiarity with software troubleshooting, diagnostic, and application support tools.
• Ability to document requirements, technical findings, and solution specifications.
• Willingness to learn new technologies, applications, and business workflows.
• Experience with healthcare information systems or electronic health record (EHR) platforms such as Cerner Millennium, Soarian, RevElate, Epic, Allscripts, or MEDITECH (preferred).
• Familiarity with healthcare operational workflows, business processes, or revenue cycle systems (preferred).
• Experience with HL7, FHIR, Rhapsody, or JavaScript (preferred).

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid holidays
• Paid time off
• Vision insurance