Data Center Infrastructure Technician lll

Structured Cabling & ICT Infrastructure

• Install, service, upgrade, and decommission complex structured cabling systems, including Cat5e/Cat6/Cat6A, fiber optic, and low voltage technologies
• Perform fusion splicing of high-strand ribbon fiber;terminate and test copper and fiber;troubleshoot at an advanced level
• Install and remove racks, cable trays, cabinets, pathways, and network devices
• Install servers, rack and stack equipment, patch panels, bonding, firestopping, and cable channeling
• Troubleshoot and support network devices

Technical Subject Matter Expert

• Apply deep knowledge of TIA/BICSI standards, building codes, and life safety requirements
• Conduct Fluke DSX8000 and OTDR testing, inspection, documentation, and remediation

Team Leadership

• Act as first-level field leadership, prioritizing Safety first, then Quality, then Production
• Mentor and guide Technicians I and II, leading by example in workmanship, professionalism, and customer service
• Coordinate workflows with team members to keep projects on schedule and within scope

Client Service

• Serve as a customer-facing technical professional with strong communication and service skills
• Provide clear updates on project status, technical challenges, and resolutions
• Support emergency service requests with timely response and SLA compliance

Documentation & Project Execution

• Maintain accurate electronic and written records of time, materials, testing results, and work progress
• Request tools, supplies, and materials to keep the jobsite ready and efficient
• Attend required meetings, training, and workshops to maintain expertise and certifications

Network Operations Center, Network Operations Center, Low Voltage (LV), Fiber Optics, Fiber Optic Cable, Ethernet Cable, Identify Issues, Hardware Installation, Software Patches, Network Support, * Associate degree, technical certification, or equivalent work experience

• 5+ years installing, maintaining, and troubleshooting low voltage cabling systems
• Proven ability to install, terminate, test, and certify copper and fiber systems
• Proficiency installing, terminating, and testing fiber (single-mode and multi-mode)
• Required experience splicing fiber
• Proficiency with Fluke testers, OTDR, and VFL
• Understanding of NEC, ANSI, TIA, EIA, and BICSI standards
• Ability to read blueprints and construction drawings
• Valid driver’s license and clean driving record, * BICSI Technician certification (highly desired)
• Experience with major manufacturers (Panduit, CommScope, Corning, Leviton, etc.)
• Knowledge of Cisco router installation and configuration

Technical Skills

• TIA/BICSI standards and ICT best practices
• Fiber fusion splicing, including high-strand ribbon fiber
• Fiber and copper termination and testing (Fluke DSX8000, OTDR, VFL)
• Patch panel installation, rack and stack, and network device mounting
• Reading and creating port maps and technical documentation
• Using laptops/tablets with digital work software
• Understanding of switching, routing, and low voltage signal flow

Soft Skills

• Positive, “can do”attitude with a team leadership mindset
• Punctual, professional, and reliable
• Exceptional client-facing communication
• Strong collaboration and conflict resolution
• High attention to detail and pride in workmanship
• Ability to work independently with minimal supervision

Supervisory Responsibility The Tech III is the first level of field leadership. You lead small teams, mentor junior technicians, and ensure safe, quality-focused execution. Work Environment & Physical Demands

• Primarily indoors, occasionally outdoors
• Moderate noise typical of construction and data center settings
• Regularly required to sit, kneel, stoop, climb, bend, reach, talk, and hear
• Frequently required to stand and walk for extended periods
• Must be able to lift/move 50 lbs regularly and 25 lbs frequently
• Must be able to work at heights and in tight or confined spaces
• Reasonable accommodations available for qualified individuals

Required Tools Snips, basic hand tools, steel/composite toe boots, VFL (preferred), cordless drill/impact, pliers, testers, punch tools, tape measure, level, flashlight/headlamp, and more.