Information Systems Analyst II

• Provides expertise and leadership in eliciting and documenting user requirements for large, highly complex new systems or system enhancements; ensures functional and technical requirements are fully documented.
• Coordinates change management documentation and ensures that approvals are managed according to departmental procedures.
• Ensures requirements are met throughout the systems development life cycle.
• Conducts interviews, performs workflow analysis, documents scope and objectives, and leads design sessions.
• Coordinates the research of commercial software to identify products that might meet departmental requirements; analyzes and documents products’ ability to meet user, functional, and technical requirements.
• Evaluates impact, performs cost/benefit analysis, analyzes constraints, and assesses risk to support go/no go and build/buy decision-making for complex systems; coordinates preparation of detailed specifications, addressing scope and boundaries of the system, data requirements, algorithms, user functions, forms and reports, workflow, interfaces, security, audit trails, and business continuity requirements.
• Coordinates development and maintenance of implementation and conversion plans, including training and test plans.
• Develops, maintains, and coordinates project plans, including project reporting.
• Develops test scenarios for complex systems; prepares user acceptance test documentation; collaborates with system users to conduct user acceptance testing.
• Coordinates the identification and resolution of complex problems.
• Coordinates unit testing, integration testing, production simulation and load testing, and network testing.
• Reviews and approves technical systems documentation and user manuals.
• Coordinates the monitoring of contractor compliance.
• Develops and reviews requests for information (RFIs), requests for proposals (RFPs), requests for quotes (RFQs), statements of works (SOWs), etc., and participates in evaluation of proposals.
• Monitors systems compliance with established IT policies, procedures, guidelines, plans and standards.
• Leads team of analysts or mentor other analysts, as required.
• Coordinates the installation of software in support of business applications, as required.
• Coordinates the preparation of hardware and software specifications for procurement, as required., *To receive credit for your education, include a copy of your official diploma or letter/certificate and official transcript from an accredited institution within seven (7) calendar days of the end of the filing period. Please submit documentation to nsangtani@hsh.lacounty.gov and indicate your name, the exam name, and the exam number. The document should show the date the degree was conferred and be in English; if it is in a foreign language, it must be translated and evaluated for equivalency to U.S. standards. For more information on our standards for educational documents, please visit:

https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf and https://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_ACE_Resource_Guide.pdf ;

We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.

** A centralized information technology (IT) organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official for the department or major organizational unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit.

***In the County of Los Angeles, experience at the level of Information Systems Analyst II is defined as analyzes and defines requirements and business functions, designs functional systems specifications and tests and coordinates the implementation of new application systems and/or revisions to existing systems.

License

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Physical Class

II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved., During your initial work period, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.

Application and Filing Information

Applications must be filed online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information. Please note, applicants will not receive individual notifications regarding their application or whether they meet the requirements.

Other important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add NSangtani@hsh.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.

Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

Social Security Number Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

Graduation from an accredited college or university with a bachelor’s degree* in Computer Science, Information Systems, or a closely related field. -AND- Two (2) years of recent, full-time, paid experience in information systems analysis and design in a centralized information technology organization., Three (3) years of recent, full-time, paid experience in information systems analysis and design in a centralized information technology organization., * Experience working for a homeless, housing, service provider and/or similar public agency.

• Two (2) years of experience managing the a team that develops training materials, such as user guides, workflows, videos, etc. and delivering training sessions/workshops to increase system literacy and translate technical system functionality into clear instructions for non-technical users.
• Two (2) years of experience managing enterprise or cloud-based business systems, including system implementations, rollouts, enhancements, and related management initiatives.
• Two (2) years of experience implementing and utilizing business process modeling and requirements management tools to document business processes, develop and manage requirements, and support IT system implementation and process improvement initiatives.
• Two (2) years of experience within the last three (3) years working with one or more of the following technologies that support Homelessness Services systems within a public agency:
• Microsoft 365 Ecosystem: SharePoint, Power Platform, Microsoft Teams
• Server management and cloud services such as: IIS Server, Azure Cloud, or other Cloud-based server technologies
• Database management and data visualization software such as: Microsoft SQL Server (MSSQL), SSIS (SQL Server Integration Services, ETL), SSRS (SQL Server Reporting Services), Microsoft Power BI, Cloud-based platforms such Databricks, Snowflake, or BigQuery, or code-based analytics platforms such as R, Python, or SQL
• Database development: experience integrating database logic into web applications such as LA-HOP, RMS, UHA, or public facing interface

The LA County Board of Supervisors recently declared a local state of emergency for homelessness , and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

The Department of Homeless Services and Housing is seeking qualified candidates to fill emergency Senior Information Systems Analyst vacancies related to the homelessness crisis.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

During your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.

Those who successfully pass the assessment will be considered for permanent appointment to the Senior Information Systems Analyst position., With a population of more than 10 million people and 88 cities, Los Angeles County has more residents than any county in the nation.

With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 100,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more.

As one of the Top 10 Government Services Employers, as named by Forbes Magazine, the County of Los Angeles provides those committed to a career in public service with boundless opportunities, a platform for professional and personal growth and the ability to truly make a difference in people’s lives.

A career with the County means you will have the chance to be a part of building and providing services for an amazingly diverse population of citizens. From helping families in need to fighting fires to keeping our beaches clean, the County of Los Angeles provides an environment where you can touch and enrich lives everyday.

A career path in the County is truly that - a path. Many of those in our County family begin and end their careers here in two very different places. You may start out as an Administrative Assistant in Public Works and find yourself a few years later as a Manager in the Department of Community and Senior Services. While many County employees remain on the same career path in one department for their entire careers, others move between departments or take advantage of training and other opportunities to find new careers within the County.

The path you take is up to you. As a Los Angeles County employee, the opportunities - and the possibilities - are limitless., The County of Los Angeles is committed to providing our permanent employees with long-term employment and dependable benefits. It’s a lasting career with an employer who is committed to your success., The County encourages all employees to take advantage of the many training and development opportunities available., The County offers its employees one of the strongest public-sector benefits packages in the nation.