Senior ServiceNow Developer

The Senior ServiceNow Developer will serve as a senior technical contributor responsible for the design, development, and support of enterprise ServiceNow applications and platform capabilities. This role partners closely with product owners, service managers, and other technical teams to deliver scalable, secure, and maintainable solutions. The position requires deep platform expertise, sound architectural judgment, and the ability to mentor other developers while ensuring adherence to platform standards, governance, and best practices., * Design, develop, test, and deploy ServiceNow applications and enhancements across multiple environments

• Translate stakeholder requirements into technical solutions
• Maintain and enhance existing applications with a focus on stability, performance, and upgrade compatibility
• Review development work for adherence to platform standards and security requirements
• Support platform upgrades and resolve release-related issues
• Contribute to platform documentation, architectural decisions, and runbooks
• Troubleshoot production issues and implement long-term fixes
• Participate in change review and release governance; mentor mid-level developers

• 5+ years of hands-on ServiceNow development experience in enterprise or large-scale environments
• 3+ years building and supporting custom applications using App Engine Studio
• 3+ years working within Agile or sprint-based delivery models
• Bachelor’s degree or higher in Information Technology, Computer Science, or a related field preferred
• Certifications: ServiceNow CSA, ServiceNow CAD, ITIL 4 Foundation (or equivalent ITSM experience)

Preferred Skills

• Server-side scripting, including Script Includes, Business Rules, and Scripted REST APIs
• Advanced GlideRecord, query optimization, and transactional logic
• Flow Designer, including reusable actions, subflows, and orchestration patterns
• ACL design, role hierarchy, and access evaluation order
• Configurable Workspace and UI Builder experiences
• Platform Analytics: indicators, breakdowns, and dashboards
• REST-based integrations and JSON data exchange
• Strong technical documentation skills