Application Support Engineer (SQL Database Focused)

Our client seeks an Application Support Engineer for the Depositary Receipts Platform Engineering team. The role focuses on production support, root cause analysis, performance monitoring, and continuous improvement across Java-based applications and SQL Server databases. The team collaborates with development and infrastructure partners to stabilize systems, implement fixes, and drive automation that improves reliability, scalability, and customer experience., * Diagnose and resolve technical issues in production environments with strong analytical and problem-solving skills.

• Conduct root cause analysis for recurring issues and implement permanent solutions.
• Collaborate with development, infrastructure, and stakeholders to resolve complex issues and implement fixes.
• Monitor application and database performance, identify bottlenecks, and perform maintenance to ensure stability.
• Create and maintain documentation for troubleshooting procedures, knowledge articles, and incident reports.
• Communicate effectively with teams and stakeholders.
• Analyze logs, code, and database performance metrics with attention to detail.
• Work in a fast-paced environment and adapt to changing priorities and technologies.
• Identify opportunities to automate repetitive tasks and implement scripts or tools to improve efficiency.
• Improve and protect software and systems for scalability, availability, latency, performance, security, and capacity.
• Continuously improve operational support and resolve end-to-end customer friction points.
• Understand the technical ecosystem to recognize systemic interrelationships and identify gaps.
• Apply DevOps-centric automation tools and technologies for CI/CD, configuration management, and sustainable scaling.

• Bachelor’s degree in computer science or related discipline, or equivalent experience. Advanced degree preferred.
• 8-10 years of related experience; financial services experience is a plus.
• Technical engineering success with coding beyond simple scripts. Experience with Java, Angular, Kafka, and SQL.
• Proficiency with Agile, DevOps, Site Reliability Engineering, and software development.
• Familiarity with Amazon S3, AWS, Ansible, Docker, Linux, Microsoft Azure, Python, Splunk, AppDynamics, and AI.
• Deep SQL Server analysis including performance tuning, deadlock identification, execution plan analysis, and debugging stored procedures and functions.
• Ability to read and interpret Java code, including OOP concepts, exception handling, and basic debugging.
• Understanding of job scheduling and configuration comprehension.
• Familiarity with Unix/Linux, shell scripting, and application servers such as Tomcat.
• Experience with monitoring tools to identify and track errors and partner with engineering on solutions.
• Engagement with AI technology, ability to configure AI agents, and familiarity with in-depth prompts in Co-Pilot.

Education Requirements: Bachelor’s degree in computer science or related discipline, or equivalent work experience required; advanced degree preferred.

This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $75.00 to $85.00/hr. w2, Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality. If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:

When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients’ capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.