Senior QA/Testing Program Manager for ERP Implementation

You will lead the SIT and UAT cycles of a major ERP rollout - the stretch of the program where go-live dates are won or lost. You’ll mobilize 20-30 testers (BAs and business SMEs), keep them moving every day with high-energy facilitation, and drive SI and engineering teams to triage and resolve what testing uncovers, all the way to go-live. What You’ll Be Doing

• Own the test program end to end: strategy, plans, entry/exit criteria, environments and test data across SIT, UAT and regression cycles
• Mobilize and lead 20-30 testers - BAs and business SMEs with day jobs - and secure the time commitments from their leaders
• Run daily stand-ups and test war rooms; keep testers engaged, unblocked and on pace through long cycles
• Lead daily defect triage with SI and engineering teams; separate true defects from configuration gaps, data issues and change requests, and drive each to resolution
• Call schedule risk early, escalate what’s stuck, and communicate clearly with senior stakeholders, including when the message is not easy
• Assemble exit-criteria evidence, secure SIT/UAT sign-off, and give a clear go/no-go recommendation

• 8+ years in QA, testing or delivery leadership, including leading SIT/UAT for at least two large ERP or CRM rollouts through go-live (SAP S/4HANA, Oracle Cloud, Workday, Dynamics 365, NetSuite, Salesforce or similar)
• Proven experience leading large groups of business testers - not just a team of professional QA engineers
• High-energy, positive facilitation: the ability to run a tight, productive room every day for weeks
• Experience driving defect resolution with system integrators and multiple technical teams, and holding partners to agreed turnaround times
• Strong grasp of end-to-end business processes (order-to-cash, procure-to-pay, record-to-report) and how integrations and data conversion affect testing
• Hands-on with test management tools such as Jira (Xray/Zephyr), Azure DevOps, ALM/Octane or SAP Cloud ALM

Strongly Preferred

• Experience leading test cycles on programs that were behind schedule or under heavy executive scrutiny
• Data migration validation and mock-conversion testing
• Background as a business analyst or functional consultant
• Experience using AI tools as testing accelerators

• Your testing experience is primarily with professional QA teams, not business users
• You’ve managed test execution but haven’t owned defect resolution with SIs and engineering
• You prefer heads-down work over running a room all day