Senior Technical Program Manager - Agile & DevOps

All Inc.
O'Fallon, MO, United States
11 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Working hours
Regular working hours
Job source

Tech stack

Application Programming Interfaces (APIs) Agile Methodology JIRA Information Systems Continuous Integration DevOps Infrastructure as a Service (IaaS) Platform as a Service (PAAS) Scrum Methodology Software Engineering Agentic-AI Information Technology
+3 more
Data Analytics Serverless Computing Microservices

Job description

All IT Solutions is seeking a Senior Technical Program Manager - Agile & DevOps to join a client engagement., * This role supports the development and delivery of innovative, trusted payment solutions that provide a seamless digital-first experience for corporate clients worldwide.

  • The organization develops travel and business-to-business solutions while contributing to the evolution of the global financial ecosystem through data-driven decisions, cloud-native products, and partnerships with industry leaders.
  • The role is responsible for independently managing technology projects and programs from inception to completion, coordinating engineering delivery across multiple teams and integrations, and maintaining integrated plans that account for dependencies, delivery approaches, constraints, and potential delays.
  • Success requires strong Agile delivery expertise, effective stakeholder leadership, clear communication, and a focus on continuous improvement to ensure high-quality software delivery
  • Plan, execute, and deliver projects related to established technologies, products, or programs from inception to completion
  • Develop and maintain integrated project plans that account our client and external dependencies, delivery approaches, constraints, and contingencies for unplanned delays
  • Proactively manage end-to-end engineering delivery across the organization and dependent teams, ensuring dependencies are addressed and gaps between teams, processes, and systems are resolved
  • Track and report meaningful project progress, provide accurate status updates, and communicate relevant information and supporting data to the appropriate audiences at the right time
  • Serve as the primary point of contact for projects, communicate confidently, maintain a reliable source of project status, and translate complex information into clear, concise communications
  • Facilitate effective meetings and drive timely decisions to accelerate project progress
  • Demonstrate sufficient understanding of industry technologies and the relevant program, product, or technology domain to represent team services credibly to stakeholders and other teams
  • Deliver independently within the defined program strategy, seeking guidance from peers or managers when needed
  • Build and maintain productive working relationships with engineers, managers, peers, and cross-functional teams
  • Drive initiatives spanning multiple teams and integrations while monitoring progress and addressing delivery risks
  • Coach teams in self-organization and effective cross-functional collaboration
  • Remove team impediments and escalate obstacles that may affect delivery
  • Use retrospectives, staff meetings, and status meetings to identify opportunities, optimize established approaches, and drive continuous improvement supported by data
  • Apply Agile practices and continuous improvement methodologies to support high-quality software delivery

Requirements

  • Bachelor’s degree in information systems, Information Technology, Computer Science, or Engineering, or equivalent work experience
  • Scrum Master experience
  • Program execution and delivery management using Jira
  • Stakeholder leadership and communication using email and Microsoft Teams
  • Experience planning sprints, breaking down problems, organizing work, and delivering technical programs using Agile delivery models, including Scrum and Kanban
  • In-depth experience with SAFe or Scrum@Scale practices and large-scale team environments
  • Ability to manage end-to-end delivery, coordinate cross-team dependencies, remove impediments, and escalate obstacles
  • Strong stakeholder communication skills, including providing clear project status updates, facilitating effective meetings, and driving timely decisions
  • Ability to build relationships, influence teams, and collaborate effectively with engineers, managers, peers, and cross-functional stakeholders
  • Broad understanding of software engineering concepts and methodologies
  • Experience making data-driven decisions and applying continuous improvement methodologies across teams
  • Ability to operate independently and autonomously while delivering program objectives
  • Experience defining and building cloud-native services at scale, with a deep understanding of service capabilities and underlying technologies
  • Expertise in Payments, Infrastructure as a Service (IaaS), Platform as a Service (PaaS), CI/CD, microservice APIs, DevOps, and Agentic AI
  • Ability to debate delivery strategies with business teams, architects, engineers, and designers
  • Ability to communicate effectively with executives, peers, and staff with impact, eloquence, and authenticity
  • Experience representing team services to stakeholders and other teams, with sufficient technical depth to engage effectively with subject matter experts
  • Passion for delivering high-quality software, serving customers, and doing the right thing
  • Experience optimizing team processes and demonstrating improvements through data

About the company

Headquartered in Mount Laurel, New Jersey, All IT Solutions LLC is a technology and workforce solutions company serving government and commercial organizations throughout the United States. AIS provides IT staffing and staff augmentation, cybersecurity, IT consulting, custom software development, cloud services, data engineering, artificial intelligence, application development, and related technology solutions.

AIS is an NMSDC/EMSDC-certified Minority Business Enterprise and an NYC Department of Small Business Services-certified M/WBE. We participate in E-Verify and are committed to maintaining professional, transparent, and compliant hiring practices., All IT Solutions LLC is a staffing and technology services company and may receive fees or compensation from client organizations for recruiting, staffing, placement, or workforce services. Candidates are never charged an application, recruitment, placement, or interview fee by All IT Solutions LLC.

Any commercial rates, fees, or staffing arrangements are between All IT Solutions LLC and its clients and do not require payment from the candidate.

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