Tesla Advisor, Delivery

• Prepare customer loan and DMV documents and collaborate with other employees to ensure successful delivery appointments
• Demonstrate expertise in selling Tesla’s products and services
• Maximize scheduling efficiency to improve customer experiences
• Compile reports for performance improvement and support training
• Work closely with other employees to ensure smooth pre-delivery experiences for customers with upcoming delivery appointments and provide a great customer-centric delivery experience
• Maintaining Store Fleet: Coordinating service, allocation management, and completing accident report
• Perform additional responsibilities as assigned to meet business needs including delivery preparation, direct deliveries, and sales

• At least 1 year of customer service experience
• Proactive team member and ability to develop collaborative relationships
• Highly organized and excellent written and verbal communication skills
• Proficient with Microsoft Office Suite and CRM tools (Salesforce preferred)
• Ability to work evening hours, weekends, and holidays in a retail environment
• Valid driver’s license required
• For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment
• For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.